Hardworking General Services & Operations Pro

Objective

Highly reliable and hardworking individual seeking either a full time or temporary, part-time, or seasonal position within the general service or operational sector. Eager to leverage a strong work ethic, physical stamina, and quick learning abilities to immediately support team efficiency and maintain high standards of service or task completion. Available to commit fully to the specified term of employment.

Education

High School Diploma Graduated: May 2014

Little Cypress-Mauriceville High School, Orange, TX

Professional Experience

Sales Associate

Turner Ace Hardware, Fernandina Beach, FL

August 2019 – August 2023

Led inventory management for hardware and lighting departments, including ordering, restocking, and process optimization using LEAN principles.

Enhanced product accessibility for customers by identifying and removing obsolete inventory.

Upgraded paint mixing systems by installing new hardware and software, enabling color matching across major paint brands (Sherwin-Williams, PPG, Behr, Valspar) using Benjamin Moore bases.

Provided excellent customer service, operated POS systems, and ensured accurate transactions.

Fostered a collaborative environment by working closely with team members and assisting with store organization.

Client Success Representative

Etech Global services, Lufkin, TX

September 2023 – August 2024

Provided client support for program requirements using Salesforce to maintain accurate repayment schedules.

Collaborated with team leads to ensure adherence to company procedures.

Demonstrated strong communication and conflict resolution skills while assisting and de-escalating client concerns.

Paraprofessional – Special Education

Blue Ridge Independent School District, Blue Ridge, TX

August 2024 – May 2025

Tutored 24 students with learning disabilities (primarily dyslexia and ADHD) in math and science under 504 modification plans.

Delivered personalized academic support and created a positive, inclusive learning environment.

Recognized as Staff Member of the Month (September 2024) for professionalism and impactful work with students and colleagues.

Skills

Strong proficiency in mathematics and statistical analysis

Experienced with Microsoft Office Suite: Excel, Word, PowerPoint; familiarity with Visual Studio

Customer service and communication expertise

Quick learner in fast-paced, dynamic environments

Team-oriented with a focus on collaboration and results

Highly organized, detail-driven

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