Receptionist with Hospitality Focus
Resume:
Shamia Jamison
Receptionist - Broadview Assisted Living
Tallahassee, FL 32310
*************@*****.***
Professional Summary
A position in the hospitality industry, with an emphasis on food and drink preparation. Highly skilled in providing a timely, efficient, and considerate customer service Well-versed in collecting payments for customer purchases Competent at making change and keeping an accurate till Proven ability to operate cash register and manage drawer Demonstrated ability to respond and resolve customer's requests and concerns Able to assist customers with purchases and answers product related questions Experienced in displaying and restocking merchandise
#readytowork
Willing to relocate: Anywhere
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Amazon Fulfillment Associate
Amazon fulfillment center tlh-Tallahassee, FL
August 2023 to Present
Pack packages I’m a learning ambassador I’m trained in problem solve and I also pick items for the packer to pack for it to be shipped to the customer.
Front Desk Receptionist
DoubleTree by Hilton-Tallahassee, FL
March 2023 to Present
Answering phone calls checking guest in and out providing great customer service clean and stock the gift shop with snacks and drinks for the guest
Receptionist
Broadview Assisted Living-Tallahassee, FL
January 2019 to Present
Receptionists greet patients in hospitals and doctors' offices. Receptionists perform administrative tasks, such as answering phones, receiving visitors, and providing general information about their organization to the public and customers.
Duties Receptionists typically do the following: * Answer telephone calls and take messages or forward calls * Schedule and confirm appointments and maintain calendars * Greet and welcome customers, clients, and other visitors. Check visitors in and direct or escort them to specific destinations Inform other employees of visitors' arrivals or cancellations
Enter customer data and send correspondence Copy, file, and maintain paper or electronic documents Handle incoming and outgoing mail and email Receptionists are often the first employee of an organization to have contact with a customer or client. They are responsible for making a good first impression for the organization.An impression that can affect the organization's success.
Some may handle billing and insurance payments.
In large corporations and government offices, receptionists may provide a security function. office Receptionists use telephones, computers, and other office equipment, such as scanners and fax machines.
Dietary Aide
Broadview Assisted Living-Tallahassee, FL
March 2018 to Present
Food and beverage workers may work directly with customers. Food and beverage serving and related workers perform a variety of customer service, food preparation, and cleaning duties in restaurants, cafeterias, and other eating and drinking establishments. Duties Food and beverage serving and related workers typically do the following: * Greet customers and answer their questions about menu items and specials.Take food or drink orders from customers * Relay customers' orders to other kitchen staff.
Prepare food and drink orders, such as sandwiches, salads, and coffee * Accept payments and balance receipts * Serve food and drinks to customers at a counter, at a stand. Clean assigned work areas, dining tables, or serving counters. Replenish and stock service stations, cabinets, and tables, Set tables or prepare food trays for new customers. customer service in restaurants, cafeterias, and other food service establishments. Depending on the establishment, they take customers' food and drink orders and serve food and beverages.
Most work as part of a team, helping coworkers to improve workflow and customer service. Delivery Driver
Premier logistics-Tallahassee, FL
September 2024 to May 2025
Deliver Amazon packages
CNA in training
Bainbridge Health and Rehabilitation Center-Bainbridge, GA May 2021 to July 2021
Cna in training cleaning and feeding and bathing residents keeping up with there medicine always be on standby for call light change bedding get residents up and dressed for breakfast and activities Receptionist
Broadview Assisted Living-Tallahassee, FL
January 2019 to May 2019
Receptionists greet patients in hospitals and doctors' offices. Receptionists perform administrative tasks, such as answering phones, receiving visitors, and providing general information about their organization to the public and customers.
Duties Receptionists typically do the following: * Answer telephone calls and take messages or forward calls * Schedule and confirm appointments and maintain calendars * Greet and welcome customers, clients, and other visitors. Check visitors in and direct or escort them to specific destinations Inform other employees of visitors' arrivals or cancellations Enter customer data and send correspondence Copy, file, and maintain paper or electronic documents Handle incoming and outgoing mail and email Receptionists are often the first employee of an organization to have contact with a customer or client. They are responsible for making a good first impression for the organization.An impression that can affect the organization's success.
Some may handle billing and insurance payments.
In large corporations and government offices, receptionists may provide a security function. office Receptionists use telephones, computers, and other office equipment, such as scanners and fax machines.
Dietary Aide
Broadview Assisted Living-Tallahassee, FL
March 2018 to January 2019
Food and beverage workers may work directly with customers. Food and beverage serving and related workers perform a variety of customer service, food preparation, and cleaning duties in restaurants, cafeterias, and other eating and drinking establishments.
Duties Food and beverage serving and related workers typically do the following: * Greet customers and answer their questions about menu items and specials.Take food or drink orders from customers * Relay customers' orders to other kitchen staff.
Prepare food and drink orders, such as sandwiches, salads, and coffee * Accept payments and balance receipts * Serve food and drinks to customers at a counter, at a stand. Clean assigned work areas, dining tables, or serving counters. Replenish and stock service stations, cabinets, and tables, Set tables or prepare food trays for new customers.
customer service in restaurants, cafeterias, and other food service establishments. Depending on the establishment, they take customers' food and drink orders and serve food and beverages. Most work as part of a team, helping coworkers to improve workflow and customer service. Cashier
Hardees-Tallahassee, FL
August 2017 to February 2018
Cashiers process returns and exchanges of merchandise. Cashiers process payments from customers purchasing goods and services. Duties Cashiers typically do the following:
Greet customers Scan or register customers purchases Accept payments from customers and give change and receipts Bag or wrap customers' purchases
Process returns and exchanges of merchandise
Answer customers' questions and provide information about store policies Help customers sign up for store rewards programs or credit cards
Count the money in their register at the beginning and end of each shift In some establishments cashiers have to check the age of their customers when selling age-restricted products, such as alcohol and tobacco.
Some cashiers may have duties not directly related to sales and customer service, such as mopping floors, taking out the trash, and other custodial tasks. Others may stock shelves or mark prices on items. Cashiers use scanners, registers, or calculators to process payments and returns or exchanges of merchandise.
Cashiers Always Smile At All Times And Always Welcome Their Customers Back Cashier
Hardees-Tallahassee, FL
August 2017 to February 2018
Cashiers process returns and exchanges of merchandise. Cashiers process payments from customers purchasing goods and services. Duties Cashiers typically do the following:
Greet customers Scan or register customers purchases Accept payments from customers and give change and receipts Bag or wrap customers' purchases
Process returns and exchanges of merchandise
Answer customers' questions and provide information about store policies Help customers sign up for store rewards programs or credit cards
Count the money in their register at the beginning and end of each shift In some establishments cashiers have to check the age of their customers when selling age-restricted products, such as alcohol and tobacco.
Some cashiers may have duties not directly related to sales and customer service, such as mopping floors, taking out the trash, and other custodial tasks. Others may stock shelves or mark prices on items. Cashiers use scanners, registers, or calculators to process payments and returns or exchanges of merchandise.
Cashiers Always Smile At All Times And Always Welcome Their Customers Back Waiter and Cashier
Sonic Drive-In-Tallahassee, FL
May 2017 to June 2017
Greeted customers, present menus, and explain daily specials to customers. Answered questions related to menu.
Took food and beverage orders from customers.
Relayed food and beverage orders to the kitchen staff. Prepared drinks and food garnishes.
Carried trays of food or drinks from the kitchen to the dining tables. Removed dirty dishes and glasses, and clean tables after customers finish meals. Prepared itemized checks and take payments from customers. Education
None
Skills
• Box truck
• Direct support
• Forklift
• Multi-line phone systems
• Time management
• Mobile devices
• Accounting
• Patient monitoring
• Moving
• 10 key typing
• Scheduling
• Packing
• Data Entry
• Food Preparation
• Outdoor work
• Productivity software
• Communication skills
• Glazing
• Microsoft Outlook
• Customer needs analysis
• Safety regulations
• Math
• Pallet jack
• Hospitality
• Customer service
• Crew management
• Assembly
• Pet care
• Receptionist
• PCA
• Bar
• Alzheimer's care
• Teamwork
• Unloading
• Shipping & receiving
• Coffee shop
• Billing
• Workplace health and safety regulatory compliance
• Grammar Experience
• Materials handling
• Front desk
• Working with people with disabilities
• Hotel experience
• Filing
• Driving
• Office experience
• Distribution center
• Sales
• Janitorial experience
• Order fulfillment
• Writing skills
• Dietary Aide Experience
• Management
• Caregiving
• Computer operation
• Negotiation
• Microsoft Powerpoint
• Organizational skills
• Custodial Experience
Certifications and Licenses
Driver's License
Food Handler Certification
Contact this candidate