Customer-Experience Leader with 10+ Years Retail Expertise

OBJECTIVE— Experienced worker with a passion for supporting customers and completing tasks in an effective manner wishing to utilize previous skills to continue professional development and contribute to company success.

SUMMARY OF QUALIFICATIONS

Possess over a decade in experience in stocking, cashiering, and customer service

Proven track record of developing successful strategies and managing operations to achieve both short term and long-term goals

Detail-oriented professional experience in strategic planning, cost optimization, and team leadership

Exceptional problem-solving and communication skills, with the ability to motivate individuals to success

Highly organized, proactive, and results-oriented, with experience in financial management, organizational development, and operational excellence

Bilingual, Proficient in both English and in Spanish

EMPLOYMENT HISTORY

Safeway, Novato, CA 07/2014 – 07/2025

Cashier/ Stocker—Oversaw the cashier front and assisted in the restocking of the merchandise. Assigned to oversee the store Starbucks and assist when needed with barista duties and cashiering. Ensured proper team member breaks were conducted and scheduling of the cashier to ensure it was functioning effectively.

United Market, San Rafael, CA 01/2004 – 07/2014

Register—In charge of the deli counter and assisting in creating meals for customer consumption. Providing customer service and handling the cash register making accurate change and keeping a tally of funds. Restocked items and organized the shelves in the store. Ensured the store was organized and cleaned up to eliminate hazards for customers. Strong communication with management and other coworkers for effective productive daily tasks.

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