NERIO GUILLERMO RINCÓN GALUÉ
[City, State, USA] [Use a US phone number] ***********@*****.***
PROFESSIONAL SUMMARY: HEALTH & WELLNESS LEADERSHIP
Certified Professional Coach, Master NLP Practitioner, and Wellness Therapist with 30+ years of comprehensive experience in management, operations, and leadership. Successfully combines a deep background in Corporate Management (operations, risk, and service control) with expertise in Psychological and Therapeutic Modalities (Mindfulness, CBT, PNL, Belief Reprogramming). Proven ability to design and deliver effective wellness programs, drive personal and professional development, and manage complex service-delivery networks. Highly skilled in one-on-one coaching, group facilitation, and applying a holistic approach to employee well-being and corporate performance. Seeking to leverage management acumen and therapeutic skills in a leadership, coaching, or program development role within the health and wellness sector.
SKILLS & EXPERTISE
Core Wellness & Coaching
Professional Coaching & Facilitation, Mindfulness & Stress Reduction, Belief Reprogramming Specialist, Life Coaching & Couple's Therapy, Laughter Yoga Leader.
Therapeutic Modalities & Programs
Neuro-Linguistic Programming (NLP) Master, Cognitive Behavioral Therapy (CBT), Psiconeuroimmunology for Life, Senior/Disability Therapeutic Support, Master Reiki Practitioner.
Management & Leadership
Program Management & Administration, Cross-functional Team Leadership, Training & Development of Teams, Service Quality & Total Quality Management, Strategic Planning & Operations.
Sales & Business Acumen
Sales Strategy, Negotiation Techniques, Client Acquisition and Retention, Service Network Development (from previous roles, showing business insight).
PROFESSIONAL EXPERIENCE: WELLNESS, COACHING & THERAPY
Wellness Therapist & Coach Self-Employed Maracaibo, Venezuela February 2015 – Present
Designed and delivered personalized well-being programs utilizing integrated therapeutic techniques, including Cognitive Behavioral Therapy (CBT), Neuro-Linguistic Programming (NLP), Mindfulness, and Belief Reprogramming.
Provided therapeutic support and accompaniment for adults, seniors, and individuals with disabilities, focusing on improving quality of life and self-efficacy.
Conducted life coaching and couples therapy sessions to facilitate goal attainment, resolve conflicts, and enhance interpersonal relationships.
Managed an independent practice, demonstrating strong skills in client acquisition, program administration, and ethical practice.
PROFESSIONAL EXPERIENCE: OPERATIONS & SERVICE MANAGEMENT
SALUD VITAL (Health Insurance Company) Maracaibo, Venezuela Technical and Service Manager December 1999 – March 2005
Managed the end-to-end service control and claims management department, ensuring operational efficiency and high customer satisfaction—key skills for wellness program administration.
Developed and maintained a national network of hospitals and service providers, demonstrating expertise in partnership development and resource management.
Applied Total Quality Management (TQM) principles to service delivery, focusing on continuous improvement and process optimization.
SEGUROS LA SEGURIDAD (Insurance Company) Maracaibo, Venezuela Regional Claims Manager / Operations Executive November 1989 – October 1998
Held multiple regional leadership roles, including founding and managing branch operations, demonstrating high-level managerial and strategic planning capabilities.
Led and developed teams, acting as a Supervisor of Production and Coordinator of Agency, focusing on performance, training, and team integration.
Oversaw regulatory adherence to Health, Safety, and Environment (SHA) standards within regional operations.
EDUCATION & PROFESSIONAL DEVELOPMENT
Associate Degree in Administration - Specialization: Mercantile Insurance Instituto Universitario Jesus Enrique Lossada (IUJEL) Maracaibo, Venezuela
Higher Education Studies (8 of 10 Semesters) - Industrial Engineering La Universidad del Zulia (LUZ) Maracaibo, Venezuela
Diplomas and Certifications:
Diploma as Facilitator and Professional Coach - Universidad Cecilio Acosta (UNICA)
Master Reiki
Therapeutic Companion for seniors/disabled persons
Selected Training & Workshops:
Cognitive Behavioral Therapy (CBT), Psychoneuroimmunology for Life, Couples Therapy.
High-Performance Team Integration.
Management and Leadership, Excellence in Service Management.