Guest Services and Event Photographer
Resume:
Zhi Clark
San Diego, CA 92120
**********@*****.***
EXPERIENCE
The Plantation House Restaurant, Lahaina, HI — Hostess
November 2022- November 2024
1. **Greeting and Seating Guests**: Welcome guests upon arrival, manage reservations, and seat them in a timely manner.
2. **Managing Reservations**: Handle phone calls for reservations and maintain an organized booking system.
3. **Customer Service**: Provide excellent customer service by addressing guest inquiries and concerns, ensuring a positive dining experience.
4. **Coordinating with Staff**: Communicate effectively with servers, kitchen staff, and management to ensure smooth restaurant operations.
5. **Maintaining Cleanliness**: Ensure that the hostess stand and waiting area are clean and presentable at all times.
6. **Handling Waitlists**: Manage waitlists during busy hours, informing guests of expected wait times and keeping them updated.
7. **Monitoring Dining Room Activity**: Observe dining room flow and adjust seating arrangements as necessary to optimize service efficiency.
8. **Assisting with Events**: Help coordinate special events or large parties, ensuring all guest needs are met.
Maui Photo World, Lahaina HI— photographer
May 2022- Aug 2023
1. **Event Coverage**: Capture high-quality photographs of the luau event, including performances, guests, and themed decorations.
2. **Portrait Sessions**: Conduct individual and group portrait sessions for guests, ensuring a relaxed and enjoyable experience.
3. **Candid Photography**: Capture candid moments that reflect the atmosphere and emotions of the event.
4**Editing and Retouching**: Edit and retouch photos post-event to enhance quality and ensure they meet professional standards.
5.**Customer Interaction**: Engage with guests to encourage participation in photo opportunities and ensure their comfort during sessions.
6.**Equipment Management**: Maintain and set up photography equipment, ensuring it is in good working condition for optimal results.
EDUCATION
Lahainaluna High School Graduate
August 2021-2025
AWARDS
MIL waterpolo champion 2022, awarded first teams waterpolo 2023, and 2024, Most valuable player 2024, and third highest points scorer in the state of Hawai’i 2024
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