Kathryn Hopkins
*************@*****.***
Work Experience
1.) Account Supervisor
AbbVie Laboratories
AUS Contractor - Allied Universal Security Services North Chicago, IL
January 2020 - 2021
● Ability to create a functional and reliable employee schedule for all shifts. Properly administer and distribute accordingly. Including any accommodations needed.
● Persistent punctuality is critical to ensure all operations maintain working order.
● Understand the location ordinances of your current assigned post/building.
● Ensure my flexibility when it is acquired.
● Conduct myself as a professional at all times.
● Ensure to properly maintain and update all necessary data entry into multiple data systems and management information systems to maintain current status and retrieve reports.
● Utilize computer applications and communication devices to achieve daily goals, complete assigned tasks, and presentations.
● Conduct interviews and facilitate employee orientations.
● Ensure all procedures and protocols are being followed.
● Appropriately conduct and initiate disciplinary actions and protocols.
● Always ensure all officers submit completed shift reports and logs by the end of shift.
● Monitor cameras and alarms consistently to ensure their proper function and safety of all personnel.
● Conduct daily security rounds including checking all alarms and entries; ensuring their normal status.
● Facilitate off-site security coverage for all shifts.
● Create and sustain inventory spreadsheets for proper use of supplies and to distribute uniforms accordingly. Inventory spreadsheets are referenced when conducting monthly supply requests to ensure all supplies are fully stocked at all times.
● Assist the Account Manager.
● Assign security vehicles and radios to shift officers.
● Maintain proper care and maintenance of all security vehicles and facilitate appointments for oil changes, car washes and repairs as needed.
● Assign and track signed out equipment and supplies. 2.) Communications Analyst
Abbott - Global Communications Center
AUS Contractor - Allied Universal Security Services Waukegan, IL
August 2019 – January 2020
● Ability to perform and assist with the coordination of communications in lieu of emergencies, access controls and programs. Provide analysis and security of all events and productions that are reported.
● Provide safety and emergency coordinations to all personnel on Abbott property as well as other off-site assets.
● Perform data entry into various data systems and management information systems to update and maintain current status and retrieve reports for databases.
● Assisting in the team effort to carefully analyze all reported information via third party vendors to ensure the potential and immediate danger as well as the safety of any Abbott personnel and/or assets.
● Taking proper measures to execute the appropriate level of action that is necessary, depending on the level of emergency.
● Ability to make quick decisions to perform effectively.
● Multi-tasking of various programs via Microsoft Office, Sharepoint, EasyLobby, Lenel, Keltron, FireWorks, Avigilon, Dispatch and Perspective and consistent correspondence from third-party vendors.
● Ensure my availability to answer any/all phone calls which could result in emergencies and/or immediate assistance. To that it may require coordinating with the fire department and/or police department.
● Provide daily activity reports for the department.
● Report to work in a timely-manner and ensure my flexibility in case additional assistance is acquired.
● Conduct myself professionally at all times.
● Monitor and acknowledge cameras and alarms consistently to ensure their proper function and safety of all personnel.
● Receive and analyze all weather reports of various locations and distribute weather warnings as needed.
● Always follow orders when given.
● Keep organized and accurate spreadsheets of all communications, dial plans, and networks.
● Coordinate on-site maintenance for Abbott Employees and conduct reports of any maintenance related issues.
● Continuously apply established Business Risk Intelligence standards and supports the Global Security organization’s notification process. 3.) Security Receptionist
AUS - Allied Universal Security Services
Abbott Contractor
Waukegan, IL
April 2019 - August 2019
● Observe and report any suspicious or disrupting behavior
● Check-in visitors and notify hosts for verification
● Proficiency in Lenel (ID Credential Center) and Easy Lobby
● Register visitors
● Generate Abbott Employee and Abbott Contractor Badges needed to access the grounds and facilities
● Generate and assign parking decals to employees and contractors.
● Appropriately dispose of Employee and Contractor Badges.
● Conduct the required training criteria for New Hire employees
● Awareness of your surroundings at all times.
● Understand the location ordinances of your current assigned post/building.
● Understand the evacuation plans and routes of your current assigned post/building.
● Always provide reliable and friendly service.
4.)Human Resources Specialist
U.S. Armed Forces – U.S. Army
Awards Clerk and Personnel Strength Management
Fort Polk, LA
2015-2019
● Secret Security Clearance
● Analyzed and revised 1500+ U.S. Army Awards and Achievements including: Army Achievement Medals, Army Commendation Medals, Meritorious Service Medals, Legions of Merit, and Purple Hearts.
● Maintained and managed 1000+ U.S. Army Soldiers' PII document portfolios as well as organizing them into specific filing systems.
● Utilize computers, laptops, applications, and communication devices to complete tasks quickly, accurately, and effectively.
● Utilize Microsoft Office applications to achieve daily goals, completed assigned tasks, and corporate presentations.
● Prepare and maintain employment records related to events, such as leaves, transfers, or promotions, and using human resources management system software.
● Schedule and conduct new employee orientations.
● Trained and facilitated the soldiers of my shop through scheduling, training, and guidance.
● Making decisions quickly and under pressure.
● Successfully accomplishing consistently large workloads, deadlines, and missions efficiently.
● Budget and track signed out equipment, supplies, and headquarters financing.
● Leadership as the squad/team leader of my shop for 1 years.
● Computer, technologically, and mechanically inclined.
● Take orders and follow specific sets of directions.
● Provides superior customer service by exhibiting a friendly and professional demeanor always.
● Monitored assigned perimeters equipped with a weapon, M4 or M16, during the night and/or day, as well as long hours (24hrs).
● Frequent use of several reporting tactics, using portable radio systems.
● Prepare and provide security briefings.
● Respond quickly and calmly to emergency situations. Soft / Hard Skills
Microsoft Office
(Microsoft
Outlook,
Microsoft
PowerPoint,
Microsoft Word,
Microsoft Excel)
-Administrative
-Detail oriented,
organized
-Great
communication
-Time
management
-Troubleshooting
-Teambuilding
-Coordination
-Analyst
-Written/oral
comprehension
-Management
-Cyber security
-Technical
-Team leadership
-Responsible
-Outgoing/social
interaction
-Goal/mission
oriented
-Enthusiasm
-Determination
-Career building
-Dependable
-Reliable
-Quick learning
-Ambitious
-Effective trainer
-Ideal role model/
mentor
-Hands-on
-Mathematical
-Attention to
Detail
-Office
management
-Customer service
-Budget planning
and
management
-Risk assessment
-Emergency
response
-Multi-tasking
-Operator
-Dedication
-Punctual
-Professionalism
-Ambitious
-Cleanliness
-Google Maps
-Genetec
Application
-Camera/video
active monitoring
(mechanical/
security)
-Sharepoint
-Keltron/Firework
s alarm systems
-Esri
-Collecting liable
information/probl
em solving
Educational Achievements
High School Diploma
Pearl River High School c/o 2012 - Louisiana
Diploma of Human Resources
United States Army Soldier Support Institute c/o 2015 - Fort Jackson, SC WinTeam EDGE Certified Training
80+ Hours
Forklift Certified
January 2019 - January 2022
CPR Qualified
August 2019 - August 2021
Unit Coins:
1. 1st/509th Division Unit Coin
2. CSM of the Army Coin
3. Joint Readiness Training Center Unit Coin
4. CSM Keychain Coin