Healthcare Analytics & Operations Enthusiast
Resume:
Adrija Khan Fort Worth, TX
Frisco, TX
*********@*****.***
Highly motivated and ready-to-learn candidate. Pursuing a master’s in healthcare administration with a focus on leveraging data-driven insights to improve healthcare systems and patient outcomes. Driven by personal experiences and a deep commitment to transformative change, my goal is to contribute to the development of innovative business solutions. Seeking an opportunity to apply analytical skills and healthcare knowledge to drive operational efficiency and enhance service delivery. EXPERIENCE
Mission Arlington,Arlington— Medical Staff Support 2023 - PRESENT
● Responsible for over 50 patients a day - Scheduling patients, taking calls, addressing medical concerns, providing over-the-counter medication, and providing reading glasses
● Responsible for interacting with pharmaceutical companies to bring reduced cost benefits to patients for the best possible outcomes
● Supported the intake and preliminary assessment of over 30 patients per day by recording vital signs, gathering medical histories, prioritizing care based on acuity, and coordinating with nursing and administrative staff to ensure efficient patient flow.
● Catalogued 200+ patient information through Microsoft Excel to make the system efficient for medical personnel to retrieve medical and demographic data. Cancer Fight Foundation,Kolkata, India—Cancer Research May 2023 - August 2023
● Helped organize awareness sessions aimed at educating underserved communities about early cancer detection and the importance of timely medical intervention.
● Responsible for facilitating a range of physical activities tailored to individual capabilities and therapeutic goals, while also offering emotional support and engagement strategies designed to enhance mental well-being, reduce stress, and improve the overall quality of life for patients.
● Assisted patients with the changing and proper placement of stoma bags, ensuring hygiene, comfort, and adherence to post-operative care protocols, while providing compassionate support and education on stoma maintenance to promote patient independence and confidence. Best Buy,Arlington—Sales Associate
October 2023 - August 2024
● My role involved verifying customer eligibility, configuring mobile devices, and ensuring proper account setup in accordance with company policies. I also provided technical support, educated customers on available plans and features, and assisted in resolving any concerns to ensure a seamless user experience
● My responsibilities included operating the register, processing transactions accurately, handling various forms of payment, and ensuring a smooth and efficient checkout experience. Additionally, I address any last-minute questions or concerns, promote customer satisfaction, and help maintain an organized and welcoming front-end environment
● Coordinated and scheduled delivery logistics by communicating with suppliers, confirming delivery details, preparing necessary documentation, and ensuring accurate and timely arrival of goods or resources to the intended location.
The Keg Steakhouse and Bar,Arlington— Server
October 2023 - August 2024
● Order makers, not order takers
● I provided attentive and personalized service by anticipating guests’ needs before they had to ask—refilling drinks, offering menu recommendations with wine parings based on preferences, and ensuring dietary restrictions were accommodated. I paid close attention to timing, presentation, and atmosphere to create a welcoming and seamless dining experience, always striving to exceed expectations and resolve any concerns promptly and professionally. SKILLS
Analytics
Microsoft Excel
Managed Care
Problem Solving
Quality Assurance
Interpersonal
communication
AWARDS
MAV Academic
Scholarship
MAV Grant Grad
LANGUAGES
English
Bengali
Hindi
EDUCATION
UTA,Arlington—
Bachelor's in Public
Health
August 2020- May
2024
UTA, Arlington—
Master's in Health
Administration
August 2024- August
2026 (In progress)
Contact this candidate