Customer-Ffocused Restaurant & Warehouse Professional

Tieara Cage

Valley, WA

*********@*****.*** • 509-***-****

Professional Summary

Customer-focused restaurant and warehouse professional with over two years of experience delivering excellent service in fast-paced environments. Skilled in multitasking, communication, problem solving, and maintaining accuracy. Reliable, adaptable, and committed to providing high-quality work in both customer-facing and operations-based roles.

Work Experience

Amazon Warehouse Associate — January 2024 to January 2025

• Picked, packed, and scanned customer orders while meeting productivity and accuracy targets.

• Organized inventory, stocked shelves, and maintained a clean and safe work environment.

• Operated handheld scanners and followed Amazon’s safety procedures and performance standards.

• Prepared packages for shipment, labeled products, and completed quality checks.

• Worked efficiently in a fast-paced warehouse environment with tight deadlines. Restaurant Server – City Pho (August 2022 – December 2024)

• Delivered exceptional guest service, ensuring a friendly and welcoming dining experience.

• Managed high-volume sections efficiently while keeping accuracy and customer satisfaction high.

• Processed cash and credit card transactions and maintained balanced registers.

• Built strong menu knowledge, including ingredients, preparation methods, and dietary details.

• Responded promptly to guest needs, resolved concerns, and supported repeat business.

• Maintained food safety and sanitation standards in accordance with regulations.

• Quickly adapted to new menu items, specials, and updated service procedures. Education

Joel E. Ferris High School — Graduated December 2022 Core Skills

Customer Service Excellence, Cash Handling & POS, Food Safety, Teamwork, Communication, Problem Solving, Time Management, Fast Learner, Warehouse Operations, Order Picking & Packing, Safety Procedures

Cover Letter

[Today's Date]

Hiring Manager

[Restaurant, Warehouse, or Company Name]

[City, State]

Dear Hiring Manager,

I am writing to express my interest in joining your team at [Company Name]. With strong experience in both restaurant service and warehouse operations, I bring versatility, a strong work ethic, and the ability to thrive in fast-paced environments. My background includes delivering excellent customer service, accurately handling transactions, and efficiently performing warehouse tasks such as order picking, packing, and inventory management.

At Amazon, I consistently met productivity goals while following strict safety and quality standards. In my restaurant experience, I developed strong communication skills, attention to detail, and the ability to stay calm and organized under pressure. Together, these experiences have prepared me to contribute effectively to your team.

Thank you for considering my application. I would welcome the opportunity to discuss how my skills and experience align with your needs.

Sincerely,

Tieara Cage

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