Administrative Support & Data Specialist

Sarah S. Jones

***************@*****.***

Denver, CO 80239

Accomplished administrative expert with experience in the public and private sectors, showing the ability to interpret policies and procedures to various internal and external stakeholders and carefully managing highly confidential information with discretion and care.

Experience:

Hire Quest- Day labor office, May 24 - Dec 24, Administrative Support Specialist

• Provided day-to-day administrative support to laborers and client companies, ensuring smooth scheduling and communication.

• Managed data entry into the internal tracking system.

• Assisted with HR and onboarding paperwork

• Maintained organized filing systems for employee documentation and job assignments. • Answered calls, responded to inquiries, and coordinated with job sites to dispatch workers efficiently. Pinnacol Assurance, Feb 24 - Mar 24 File Clerk (Robert Half Contract)

• Converted physical documents into electronic files by scanning and digitizing incoming paperwork. • Organized and sorted electronic files by identifying document type (e.g., records vs. billing) and labeling them accordingly.

• Routed categorized files to appropriate departments such as Medical Records or Billing, ensuring smooth document workflow.

• Maintained document control procedures in line with company standards at Pinnacle Assurance.

• Utilized 10-key skills and computer proficiency for efficient documentation and administrative processing. Quest Diagnostics, Jan 23 - Nov 23 Pathology Administrative Assistant

• Entered medical and diagnostic data into internal systems using in-house electronic software tools to ensure accurate and efficient processing.

• Provided administrative support to pathologists, reference laboratories, hospitals, and other healthcare facilities by maintaining and updating records.

• Verified all data entries for accuracy and completeness, aligning with established healthcare procedures and data standards.

State of Colorado, May 16 - Nov 21 Department of Local Affairs, Office of Rental Assistance - Program Assistant

• Managed the portability process for individuals transferring federal vouchers into and out of Colorado. • Performed data entry of tenant information and voucher transfer details into the housing database. City and County of Denver, Jun 90 - Jun 16 Denver Human Services - Child Welfare -Administrative Support Assistant

• Entered demographic and placement data into the child welfare system with a high degree of accuracy. • Updated medical and dental appointment records to support communication between foster families and healthcare providers.

Metro Health Clinic - Agency Support Technician

• Registered patients and processed test result data for clinic services.

• Entered patient information and test outcomes into the electronic medical records system. Vital Records Agency Support Technician (State-certified Registrar)

• Processed and issued birth and death certificates, assisting in-person and phone customers. • Entered and verified personal information in the vital records system for state certification. Agency Support Technician (Managed Care)

• Created, evaluated, and updated electronic insurance membership records.

• Handled data entry of enrollment updates and communicated plan coverage details to stakeholders. Denver Health Authority - Medical Records Discharge Analyst

• Maintained and archived patient medical records following hospital discharge. Summary:

Sarah holds a Bachelor of Science in Business Management and is a highly experienced administrative and data entry professional. She has a strong background in document control, healthcare data entry at a typing speed of 35 WPM, and clerical operations. With extensive hands-on experience at organizations such as Quest Diagnostics, Pinnacol Assurance, and Denver Health, she has demonstrated proficiency in managing electronic records and accurately entering large volumes of data using 10-key skills.

Sarah has worked extensively with electronic data systems, ensuring data integrity through regular audits and cross-system conversions. She has converted physical documents into electronic files by scanning and digitizing incoming paperwork. Additionally, she has organized and sorted electronic files by identifying document types (e.g., records versus billing) and labeled them accordingly, routing categorized files to the appropriate departments, such as Medical Records or Billing. This ensures a smooth document workflow.

Her roles have required consistent attention to detail, adherence to strict confidentiality guidelines, and collaboration with various internal departments. Sarah is also skilled in managing patient information, program documentation, and voucher processes within government and healthcare sectors. Her capabilities in maintaining accurate records, utilizing electronic data tools, and supporting smooth operational workflows make her a valuable asset for any data entry or administrative support role. Sarah is based in Denver, CO 80239, and is available for interviews. Skills:

• Exceptional organizational abilities

• Customer service skills

• Data entry

• Managed numerous databases

• Critical thinking and management skills •

Strong written and oral communication •

Data Entry Accuracy

• 10-Key Typing

• Clerical Support

• Medical Records Management •

Document Control

• Database Updates

• Administrative Assistance •

File Organization

• Information Processing

Education:

• Customer Interaction

• Healthcare Data Handling

• Recordkeeping

• Confidential Information Management•

Microsoft Office Proficiency • Appointment &

Test Data Entry

• Bachelor of Science - Business Management, University of Phoenix 06

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