CDL Driver and Customer Service Professional

Jevon Carter

**** ****** ******, ******* ***** * 267-***-**** * Email: *********@*****.***

Work Experience

CDL Driver Sales Representative March 2022- Sept.2025

Iron Mountain

●Conduct pre -and post trip inspections to ensure vehicle safety and compliance

●Protected company assets by securing loads and handling customer payments and equipment collectors.

●Utilized handheld devices for efficient transaction recording, customer data management, and inventory management.

●Deliver-timely customer orders and prepared accurate paperwork and records

CDL Driver Customer Service Rep July 2020-March 2022

Primo Water

●Conduct pre -and post trip inspections to ensure vehicle safety and compliance

●Protected company assets by securing loads and handling customer payments and equipment collectors.

●Utilized handheld devices for efficient transaction recording, customer data management, and inventory management.

●Deliver-timely customer orders and prepared accurate paperwork and records

Loan Processor January 2015- May 2018 Freedom Mortgage Corporation

●Reviewed residential loan application file data is complete and meets establishment standards, including type and amount of mortgage, borrower assets, liabilities and length of employment

●Recommended that loan not meeting standards be denied

●Called companies to obtain updated property insurance, case number assignments and title related items

●Submitted mortgage loan application file for underwriting approval

●Submitted approved mortgage loan file to the mortgage loan Closer for settlement Record data on status of loans, including number of new applications and loans approved or canceled

●Maintained contact with customers throughout the processing period

●Ordered credit report, title searches appraisals, insect and water inspection

●Established accurate closing date and performs final review of the completed application packages and prepares the file for approval specifying any applicable conditions to the approval

Regulatory Data Corporation May 2009- December 2010

Fraud Data Analyst

●Reviewed Data and obtained additional information from other investigative data bases

●Prepared and corrected reports and correspondence

●Conducted verification of case files,prepared reports and alerted on all suspect matches

Commercial Index Bureau, Inc September 2008- March 2009 Insurance Fraud Investigator

●Prepared verbal and written reports on daily basis detailing investigative finding

●Interviewed claimants, photographed accident scenes for discrepancies

●Found and reviewed medical records, court documents, claims history, accident report

●Maintained accurate records and all receipts from travel expenses

PNC Financial Services Group September 2007- October 2008

Senior Financial Fraud Investigator

●Identified errors; fraudulent items and transactions

●Researched and verified signature for selected transactions

●Decision and/or returned selected transactions

●Adjusted and/or pay item, sort for one or more of the following functions: Non-Sufficient/Uncollected Funds, Alerts, ASI 16 Review, Stop Payment Suspects

●Researched and resolved routine customer inquires

Bank of America, November 2006- October 2007

Financial Fraud Analyst II

●Verified true customers, identified both fraud and credit risk then made appropriate corrective actions for each account

●Identified of

●Reviewed and validated daily activity on accounts Interviewed victims for detail information to identify prospective leads and took initial fraud claims report

Education

Saint Joseph's University, Philadelphia, Pa.

Bachelor of Science

Major Criminal Justice

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