Seasoned Administrative Support & Education Assistant
Resume:
Shelia White
Jackson, MS *****
***********************@***********.***
Work Experience
Cleaning Specialist
Bailey Executive, LLC-Jackson, MS
September 2024 to Present
General cleaning of a commercial building after hours. Administrative Assistant
Jackson State University-Jackson, MS
September 2022 to Present
answer phones, scheduling, supervise work study students, timesheets, record minutes of the monthly meeting.
PBX Switchboard Operator
Jackson State University-Jackson, MS
November 2021 to September 2022
Route calls to the correct extension
Teacher Assistant
Clinton Park Elementary School-Clinton, MS
December 2018 to November 2021
Duties: Assist teacher in classroom
Teacher
New Jerusalem Christian Academy-Jackson, MS
June 2021 to August 2021
Teacher at camp, take children on field trips, submit lesson plans. Call Center Agent
Alorica Calling Center-New York, NY
March 2021 to July 2021
Work from home. For quick books troubleshooting looking up accounts etc. Afterschool Caregiver
Faith Academy Of Jackson-Jackson, MS
August 2019 to May 2021
Duties: Serve snacks, assist students with homework, monitor students on Playground.
Driver
Uber Partners, LLC
March 2017 to May 2021
Duties: pick up clients and take them to their requested destination Personal Care Assistant
Grace and Mercy Personal Care and Respite Center LLC-Clinton, MS June 2016 to April 2021
Duties: Assist client with bathing, cooking, light housekeeping, run errands, perform other duties as required.
Call Center Representative
HORNE LLP-Ridgeland, MS
April 2020 to August 2020
Processed weekly employment claims reset passwords Teacher's Assistant
Sykes Elementary School
December 2015 to December 2018
Duties: Assist teacher in classroom, help implement and organize activities, Bus duty, record keeping and recording, perform other duties as required. Adult Program Specialist
Willowood Developmental Center, LLC-Jackson, MS
February 2017 to October 2017
Duties: Assist residents of the group home with everyday living, escort to doctor's appointments, take residents to church, cook, clean, perform other duties as required. Banquet Server
Advantage Resources Staffing Inc-Flowood, MS
March 2014 to March 2016
Duties: Worked as needed serving food to guest at functions, refilling drinks, buff and roll silverware, set up room for functions, perform other duties as needed. Customer Service Representive
Xerox-Madison, MS
October 2015 to November 2015
Duties: Troubleshooting for customers, Read and interpret documents, work with customers to resolves inquires, recommend products that best suits the customer data entry, perform other duties as required. Case Manager
Bannum Place of Jackson-Jackson, MS
September 2015 to October 2015
Duties: Intake for the offenders, weekly, bi-weekly reports, fingerprinting, urine test, breathalyzer tests, collected subsistence fees, home visits to offender's home once placed on home confinement, entered offender's information into system before going on home confinement, programed ankle bracelet. Case Manager
Mississippi Department of Human Services-Jackson, MS June 2014 to July 2015
Duties: Investigated child support cases and establish an individual's legal obligation to provide child support, established paternity and medical support obligations when appropriate, Reviewed and modified court orders, performs other duties as needed.
Customer Service Representative/ Cashier
City of Jackson Water-Jackson, MS
October 2007 to May 2014
Duties: Processed customer water service applications in person or on the telephone; assisted customers with utility bill questions and problems, Researched account history; issued service work orders to maintenance crews; received and process request for account changes or service disconnections. Prepared and posted account adjustments, balanced cash draw, made deposits, data entry performed other duties as needed
Sales Associate
Kohl's Department Store-Flowood, MS
October 2013 to January 2014
Duties: Balanced cash draw, inventory, and price checks, light housekeeping, put out merchandise, performed other duties as needed.
Dispatcher
City of Jackson Water Maintenance-Jackson, MS
November 2005 to October 2007
Duties: relayed information from post to maintenance crews in filed, data entry, reported dirty water calls, and called in locates, wrote-up requisitions, data entry, performed other duties as needed Teacher Assistant
West Primary School-Natchez, MS
January 2004 to November 2005
Duties: Assisted teacher in classroom, bus duty, cafeteria duty, grade papers, recorded grades in grade book, performed other duties as needed
Caregiver
Sunshine Shelter for Children-Natchez, MS
February 2003 to April 2003
Childcare giver
Duties: gave kids baths, wash clothes, transported kids to and from doctor appointments, arts and crafts, field trips, performed other duties as needed
Waitress
Carriage House Restaurant-Natchez, MS
September 2000 to November 2002
Duties: Waited tables, served cocktails, seated and greeted customers, buffed and rolled silverware, set tables, performed other duties as needed
Waitress/Cashier
Lady Luck Casino-Natchez, MS
October 1998 to December 1998
Duties: waited tables, made cocktails, balanced cash draw, made deposits, seated and greeted customers, performed other duties as needed
Sales Associate
Claire's Boutique-Natchez, MS
March 1998 to October 1998
Duties: balanced cash draw, inventory, put out merchandise, ear piercing, performed other duties as needed
Waitress
Shoney's Restaurant-Natchez, MS
June 1992 to July 1998
Duties: waited tables, made desserts, seated and greeted customers, calculated ticket orders, performed other duties as needed
Education
Masters of Art in Teaching in Education
Jackson State University - Jackson, MS
August 2021 to Present
B. S. in Professional Interdisciplinary Studies
Jackson State University - Jackson, MS
2009
A.S. in Marketing Management Technology
Lincoln Community College - Natchez, MS
2002
Jefferson County High School - Fayette, MS
1993
Skills
• Computer keyboarding 40-wpm
• Microsoft Word
• Excel
• CPR and First Aid certification
• Notary Public
• Class D license
• Arc Classes
• Banquet Experience
• Case Management
• Buffing
• Childcare
• Recruiting
• Caregiving
• Tutoring
• Laundry
• Marketing
• Dispatching
• Classroom management
• Teaching
• Early childhood education
• Teaching
• Nannying
• First aid
• Infant care
Certifications and Licenses
First Aid Certification
Class D
Certified Notary Public
CDL
CPR Certification
Driver's License
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