Appointment Setter
Resume:
JUDERICK RAYPON CAYASAN
Block * Lot ** Southpointe Homes
Catalunan Grande, Davao City, Philippines
E-mail Address: ****************@*****.***
Skype ID: ynnarickea
Cell phone No.: +639**-***-****
I am applying for the position of Customer Service Associate. I will be committed to continuously learning, growing, and applying my skills to support the team and engage our community.
Knowledgeable and dedicated customer service professional with experience in BPO industry for 4 years as a Technical Support Representative and in Telco Account for 6 months. I am currently working as a Virtual Assistant, providing responses through email and text messages under Home Team Realty (Real Estate Sales and Property Management Agency) based in the US.
Personal Data
Date of Birth: October 9, 1985 Age: 35
Place of Birth: Matina, Davao City Civil Status Married
Citizenship: Filipino Height: 5’9
Weight: 87 kls Religion Roman Catholic
Sex: Male
Father’s Name: Mother’s Name:
Rodrigo Sarabia Cayasan Juvy Velez Raypon
Retired - Senior Field Officer Housewife
Cooperative Development Authority
Monteverde Ave., Davao City
Skills
Troubleshooting of computer hardware, software, computer networking and printers.
Computer Maintenance
Managing Networking Devices
Good communication skills to relate with team members and support workers
Ability to work with remote users
Ability to learn and relate technical concepts promptly
Work Experience
May 2018 – December 2018 Customer Service Representative
Alorica T-Mobile
Matina IT Park Mc. Arthur Highway
Davao City, Philippines
May 2014 – June 2017 Engineer and System Maintenance
Hajime Sangyo Co. LTD.
491-0824 Aichi-ken, Ichinomiya-shi, Tanyocho Kokonokaichiba, Kamida, Japan
October 2009 – November 2013 Technical Support Representative
NETGEAR
Concentrix Bldg., IT Park Damosa Lanang, Davao City, Philippines
December 2007 – July 2009 Computer Technician Netopia, iExchange, Inc.
2nd flr. SM City Davao, Philippines
May 2007 – November 2007 Inventory Assistant and Sales Associate
New City Commercial Center
Uyanguren Ave. Davao City, Philippines
March 2007 – May 2007 Layout Artist
WOW Philippines, Inc.
www.wowphilippines.com
Marfori Heights, Davao City, Philippines
October 2006 – March 2007 Training Coordinator and Admin Assistant
Credit Union Trainers for Empowerment, Foundation, Inc.
Monteverde Ave., Davao City, Philippines
June 2006 – September 2006 Service Crew
Greenwich
Crossing Ma-a, McArthor Highway,
Davao City, Philippines
November 2004- May 2006 Computer Laboratory Assistant and Technician
Holy Child School of Davao Computer College
E. Jacinto St., Davao City, Philippines
Seminars and Trainings
September 2006 Standard Chart of Accounts and Performance Standards for Philippine Credit Cooperative
Bahay Alumni, Brokenshire College
Madapo Hills, Davao City
January 2006 Philippine Society of Information Technology Students
IT Congress at University of Immaculate Concepcion
Bankerohan Campus
December 2005 SWISHmax Animation
Holy Child School of Davao
E. Jacinto Street, Davao City
July 2003 Leadership and Team Building Seminar
Holy Child School of Davao
E. jacinto Street, Davao City
December 2003 Philippine Society of Information Technology Students
IT Congress at University of Immaculate Concepcion, Bankerohan Campus
Educational Attainment
COLLEGE: Holy Child School of Davao Computer College
Bachelor of Science in Information Technology
E., Jacinto St., Davao City
March 2006
HIGH SCHOOL: Daniel R. Aguinaldo National High School
Matina Aplaya, Davao City
March 2003
ELEMENTARY: Doña Solidad Dolor Elementary School
Bangkal, Davao City
March 1998
References
Dann Henry Abuan Work Information:
Team Manager – T-Mobile
Alorica Davao
Matina IT Park, McArthur Hwy. Davao CIty
Address and Contact Information:
Alorica, Davao CIty
Mobile Phones: 092*-***-****
Adz-lan A. Jalmani Work Information:
Asst. Farm Supervisor
Ana’s Breeders Farm Incorporated
Ma-a, Davao City
Address and Contact Information:
USM, Kabacan, Cotabato
Mobile Phones: 094*-***-****
Joebert Sayon Work Information:
Farm Supervisor
Ana’s Breeders Farm Incorporated
Ma-a, Davao City
Address and Contact Information:
Talisay, Negros Occidental
Mobile Phones: 093*-***-**** / 090*-***-****
Contact this candidate