Career-Driven Retail Leadership Professional
Resume:
Jacksonville, FL *****
****.*****@*****.***
Alexander Allen
SKILLS
Excellent customer service skills, experience working with and leading teams, proficient in Microsoft Office, cash handling, deposit prep
EXPERIENCE
Kohls Department Stores, Jacksonville, FL — Merchandising Supervisor September 2022 - November 2025
● Keyholder/management position in charge of two departments at a high volume store
● Created and oversaw action plans to boost sales, minimize shrinkage, and complete total department resets
● Maintained a clean, organized, well recovered department. Assisted with pushing new freight, floor resets, and training department new hires
● Completed and verified end of day register cash, and morning deposits and researched and reconciled discrepancies
Jeni’s Splendid Ice Cream, Atlanta, GA — Shopkeeper August 2018 - May 2022
● Coordinated the opening of a new location on time and under budget.
● Hired and trained a team of 15-20 to company standards
● Oversaw the installation and maintenance of equipment according to Health Department guidelines
● Adapted existing protocols to create a new style of service for the company
● Ran day to day operations at several stores of varying sales volumes, while completing administrative duties such as weekly scheduling, hiring as needed, weekly ordering, as well as maintaining federal, state and local compliance in regards to quality, cleanliness and personnel.
● Completed and verified deposits, end of day register counts, and tip outs Kohls Department Stores, Seabrook, NH — Apparel and Accessories Area Supervisor October 2013 - June 2018
● Keyholder/management position in charge of eight departments at a high volume store
● Oversaw successful new brand set ups for five departments on schedule.
● Created and oversaw action plans to boost sales, minimize shrinkage, and complete total department resets.
● Maintained a clean, organized, well recovered department. Assisted with pushing new freight, floor resets, and training department new hires. EDUCATION
Newburyport High School, Newburyport, MA — High School Diploma September 2008 - June 2012, Newburyport, MA
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