Medical Billing and Coding Professional (AS)
Resume:
Starla Craig
***** ****** *****, **** *-*** Northglenn, CO 80234 720-***-**** *****************@*****.***
PROFESSIONAL PROFILE
Customer service oriented professional with healthcare industry and data entry experience. Able to provide timely and accurate data to ensure reimbursement for patient services. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and assure patient privacy and confidentiality.
Fluent in American Sign Language (ASL).
Academic Honors Recognition / Honor Roll.
Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate.
Effective problem-solver and decision-maker, able to assess situations and identify solutions.
Attention to detail needed to maintain high levels of accuracy.
Provide customer service in a professional, timely, and efficient manner.
Microsoft Office Applications – Word Type 46 WPM.
KEY QUALIFICATIONS
Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs
Revenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party Payers
Electronic Health Records (EHR) Electronic Medical Records (EMR)
Insurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04) Front Office Operations
Medical Office Procedures Scheduling Medical Terminology Anatomy & Physiology
HIPAA Compliance Medical Coding (ICD-10-CM HCPCS CPT)
EDUCATION
Ultimate Medical Academy Associate of Science Degree – Medical Billing and Coding, 2025
Introduced to the following concepts:
Medical terminology, medical billing and coding, claims processing, medical office procedures, insurance verification, accounts receivable, collections, co-pays, and deductibles.
Electronic health records systems and healthcare claims preparation and submission processes.
Coding for diseases, surgeries, and medical procedures using ICD-10, CPT, and HCPCS coding systems.
Organizing, analyzing, and examining health insurance claims for reimbursement and resubmitting rejected claims.
HIPAA rules and regulations related to patient information privacy and security.
HEALTHCARE INDUSTRY EXPERIENCE
Atira Park of Applewood– Wheatridge, CO 02/2017 – 03/2018
Resident Care Provider
Promoted a safe, clean, and organized environment and personal care assistant to residents.
Provided mental and emotional stimulation through facilitation of engaging activities
Supported residential activities and functions through active planning and participation.
Observed, reported, and documented resident conditions and activities.
Complied with policies and procedures and abided by HIPAA guidelines.
ADDITIONAL EXPERIENCE
DoorDash – San Francisco, CA 06/2019 – Present
Driver / Customer Service
Deliver high quality, in-person customer service as an independent food delivery driver.
Ensure timely delivery to build brand loyalty, process payments, and follow procedures.
Work independently in a minimally structured environment.
Remain flexible, calm under pressure, and dependable.
Colorado 811 – Golden, CA 10/2021 – 10/2022
Data Entry Clerk
Entered and processed data, compiled, sorted, and verified accuracy of data, and checked batches for errors.
Maintained logs of activities and completed work and stored completed documents in appropriate locations.
Adhered to policies, procedures, and guidelines, and handled confidential information.
Performance Driven – Golden, CO 10/2018 – 10/2019
Test Driver
Drove prototypes and experimental vehicles and under various conditions.
Listened for rattles and excessive mechanical noise and identified potential defects and malfunctions.
Participated in the development of new vehicles.
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