Customer-Focused Front Desk & Retail Professional
Resume:
Amaris Zarate
Looking for an opportunity to employ my skills in interacting with customers and expanding my experience, Highly motivated and dependable professional with a diverse background looking to expand experience in any industry willing to train me. Open to any opportunity; despite limited work experience, I bring a strong work ethic, adaptability, & commitment to excellence.
Yuma, AZ 85364
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EXPERIENCE
Four Thirty Lash & Beauty Bar, 3795 W. 22nd Ln, Yuma Az— Front Desk Receptionist/Customer Service
May 2022 - September 2025
Greeted guests and customers, providing friendly and professional service. Managed a multi-line phone system, directed calls, and scheduled appointments efficiently. Checked in visitors. Handled customer questions, concerns, and complaints with patience and clear communication.
Processed payments, issued receipts, and balanced daily transactions when required. Maintained a clean, organized, and welcoming front-desk area. Assisted with filing, data entry, and updating customer records in company systems. Inventory.
Bootbarn, 242 W. 32nd St, Yuma Az—Retail Sales Associate
June 2024 - November 2025
Greeted customers, identified their needs, and provided product recommendations to improve the shopping experience.
Operated cash registers, processed payments, handled returns, and balanced drawers accurately at the end of shifts. Maintained store cleanliness, organized shelves, and restocked merchandise to ensure products were easy to find. Assisted with inventory counts and monitored stock levels to prevent shortages.Promoted sales, special offers, and loyalty programs to increase customer engagement and meet store goals.
Collaborated with team members to meet daily sales targets and maintain smooth store operations.Set up displays and arrange merchandise according to company visual-merchandising standards. Provided fast, accurate, and courteous service during busy hours to maintain customer satisfaction.
EDUCATION
Education Opportunity Center (YPIC), 3834 W. 16 St— High School Diploma
August 2022 - October 2023
SKILLS
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LANGUAGES
Bilingual, Spanish; Fluent
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