Administrative Assistant with Front/Back-Office Experience
Resume:
SARAH MONROY
ADMINISTRATIVE ASSISTANT FRONT & BACK-OFFICE COORDINATOR
CONTACT
PROFILE
*********@*****.***
Visalia, CA
Motivated and dependable professional seeking a position in a dynamic office or customer service environment where I can contribute strong communication, organizational, and administrative skills. Eager to support team goals, provide excellent service to clients and candidates, and grow within a company that values reliability and teamwork. A result driven administrative assistant who can manage multiple schedules, handle confidential information and maintain accurate filing systems.
SKILLS
EXPERIENCE
Administrative Assistant
Customer Service Rep.
Data Entry Specialist
65 WPM
Basic Office Duties
MS Office
MS Team
Bilingual (Spanish)
Payroll
W4 knowledge
I-9 certified
Express Pros – Anita Gomez 10/2025 – 11/2025
Audit Assistant
Assistant to Anita Gomez, help audit all her retired mothers’ legal documents.
Filled, organized, copied, and shredded as needed.
Audit: bank statements, visa statements, funeral arrangements, & life insurance claims.
Make phone calls to bank and life insurance companies to verify information.
Express Employment Professional 2010 - 2020
Front Office Coordinator Admin. Assistant
Directed all incoming foot traffic and phone calls (8-line phone system) while maintaining excellent customer service in a fast-paced staffing office. Maintained a clean, organized, and fully stocked office environment.
Translated for Spanish-speaking candidates during the application and interview process.
Answered and routed incoming calls; placed calls on hold or into voicemail as needed; escalated urgent matters to appropriate team members. Ensured all candidates completed the required paperwork and brought in appropriate documentation before interviews.
Assisted Payroll Clerk by collecting, entering, and tracking timecards; followed up with candidates and clients on missing entries
Back Office Coordinator Admin. Assistant
Supported Staffing Consultants by scheduling interviews, preparing candidates with required documents, and ensuring timely arrival.
Assisted with onboarding paperwork, including W-4 and I-9 forms, administered drug, and give assessment testing as required.
Maintained accurate and up-to-date candidate files, scanned and uploaded documentation into the database.
Communicated consistently with candidates and consultants to ensure interview readiness and alignment with job requirements
College of the Sequoias 2010
Intern Program Internship 2010
Maintained a welcoming and professional front office environment by making coffee, tidying shared areas, and preparing the space for clients and candidates.
Checked and sorted incoming faxes; directed walk-in traffic and provided general assistance.
Performed drug screenings for candidates as required.
Conducted basic skill assessments and administered job-specific tests.
Created and implemented an inactive filing system; archived or stored outdated files to maintain organized records.
Filed documents (single sheets and folders) accurately into designated bins and systems
Ross Dress for Less 2009-2010
Cashier/Dressing Room Attendant/Floor Sales Associate
Maintained the cleanliness and organization of the fitting rooms.
Monitored and counted garments brought in and out by customers.
Restocked shelves and ensured merchandise is properly displayed.
Handled daily cash, credit, and return transactions with accuracy and efficiency.
Provided excellent customer service at checkout and resolved issues professionally
EDUCATION
-College of the Sequoias
2007 – 2010
Liberal Arts
AA Degree
-Mt. Whitney High School
2007
High School Diploma
REFERANCE UPON REQUET
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