Solutions & Training Leader with Sales Expertise

Morgan WICKLAND

San Angelo, TX *****

***********************@***********.***

+1-763-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Solutions Specialist

Cricket Wireless-San Angelo, TX

October 2023 to Present

Corporate Trainer

AT&T-San Angelo, TX

June 2023 to Present

Main retailer. Trainer. Interviews. Closing. Advertising. Management. Working knowledge of marketing, sales, and consumer acquisition fields.

• Build relationships with customers and communicating promotional services

• Coordinate retail promotions and organize presentations of sales information face to face with consumers

• Work both independently and collaboratively to meet client market expectations

• Solid communication and interpersonal skills

• A friendly and energetic personality with customer service focus

• Ability to perform under pressure and address complaints in a timely manner

• Availability to work flexible shifts

• Experience in customer face roles

Stay at home mom/homemaker

Stay At Home Mom/Wife-Brenham, TX

March 2008 to April 2023

I was a stay at home mother for 16 years. I am available a.s.a.p. Education

College Degree in Cosmetology

Faust Institute of Cosmetology-Spirit Lake - Spirit Lake, IA August 2009 to April 2011

Skills

• Project Management

• American Sign Language (10+ years)

• Computer skills

• Technology sales

• Technical support (5 years)

• Technical recruiting

• Target Recruit (5 years)

• Interviewing

• Teaching (5 years)

• Computer literacy (10+ years)

• Computer hardware

• Customer service (10+ years)

• Customer support

• Customer relationship management

• Leadership (10+ years)

• Management

• Business management (10+ years)

• Business development

• Staff training

• Public speaking (10+ years)

• Presentation skills (10+ years)

• Public relations

• Corporate trainer

• Sales support (10+ years)

• Media sales

• Social listening (10+ years)

• Network monitoring

• Advertising sales

• Performance marketing (5 years)

• Marketing

• Translation

• Account Management

• Analytics

• Help Desk (5 years)

• Digital Marketing

• Branding

• Microsoft Windows (10+ years)

• Email Marketing

• Social Media Management (5 years)

• VPN

• Pricing

• Search Engine Optimization (SEO)

• Active Directory

• Forecasting (1 year)

• Marketing (5 years)

• Customer service (10+ years)

• Makeup application (10+ years)

• Digital marketing (8 years)

• Computer skills (10+ years)

• Google Analytics

• Operating Systems

• Cash register

• Supervising experience

• Typing

• Account management

• Retail sales

• Store management

• Cash handling

• Sales management

• Sales

• Credit analysis

• CRM software

• Operating systems

• Google Docs

• Training & development

• Software troubleshooting

• Team management

• Recruiting

• Assistant manager experience

• Financial services

• Property management

• Assembly

• Computer networking

• LAN

• Project management

• Network support

• Records management

• Process improvement

• DNS

• Manufacturing

• Clerical experience

• Budgeting

• Social media management

• Office management

• Research

• Email marketing

• Media relations

• Payroll management

• Social media marketing

• Basic math

• Product demos

• Communication skills

• Salesforce

• Media buying

• Negotiation

• Relationship management

• Conflict management

• Windows

• Analysis skills

• WordPress

• Hospitality

• Outside sales

• SEO

• Adobe Acrobat

• Retail management

• Phone etiquette

• QuickBooks

• Administrative experience

• Organizational skills

• Office experience

• Payroll

• Microsoft Office

• Microsoft Word

• Microsoft Excel

• Intake

• English

• Telemarketing

• Restaurant experience

• POS

• SharePoint

• Firewall

• Linux

Languages

• American Sign Language - Expert

Certifications and Licenses

Driver's License

Contact this candidate