Customer Service & Front Desk Specialist
Resume:
STARR ENDRIAS
CONTACT
Rockville, Maryland 20850 address
phone
PROFESSIONAL SUMMARY
Reliable and organized professional with extensive
customer service experience. Proven track record of
providing exceptional service to all customers. Possesses
excellent communication and problem-solving skills.
Committed to delivering quality service and providing a
positive customer experience.
Talented professional with customer service and front
desk experience. Skilled in managing high-volume
customer inquiries, data entry, and administrative duties.
Possesses excellent communication and organizational
skills. Demonstrated ability to provide courteous and
efficient service in fast-paced environments.
Dependable worker with knowledge of customer service,
data entry, and records management. Highly organized
and self-motivated, with excellent communication and
interpersonal skills. Demonstrated ability to prioritize
tasks and meet deadlines.
Motivated professional with experience in customer
service and hospitality. Adept at dealing with customer
inquiries, resolving problems, and managing reservations
and payments. Possesses excellent communication and
organizational skills, with a commitment to providing
exceptional customer service.
Personable hospitality professional versed in handling
check-ins and check-outs, addressing customer inquiries,
and resolving issues. Proven ability to build relationships
with guests and ensure satisfaction. Strong knowledge of
hotel policies and procedures, as well as experience with
computerized reservation systems.
EDUCATION
June 2023
High School Diploma
GPA28
Wakefield High School, Arlington, Virginia
@ EXPERIENCE
August 2023 - Present
Front Desk Associate
Residence Inn Rosslyn, Arlington, Virginia
* Answered phone professionally and courteously
and used proper phone greeting techniques.
* Maintained cleanliness of the front desk area and
lobby for a welcoming atmosphere.
* Utilized problem-solving skills to resolve customer
complaints in an efficient manner.
October 2022 - June 2023
Server
Ridgewells Catering, Bethesda, Maryland
August 2022 - October 2022
To go server and host
Fridays, Alexandria, Virginia
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