Malachi Williams
Washington, DC/Baltimore Metro Area ******************@*****.***
A self-motivated, highly driven, motivated team player and rising computer science graduate seeking a full-time opportunity where I can lend my knowledge and skills to help increase your organizations productivity.
PROFESSIONAL EXPERIENCE
WALMART RESOLUTION COORDINATOR
6/2022-1/2023
- CONTACTING TRUCK DRIVERS AND GUIDING THEM TO THERE NEXT DESTINATION
- INTERPET, APPLY, AND EXPLAIN LAWS, RULES AND REGULATIONS AS THEY APPLY TO PERSONNEL OPERATIONS; ASSEMBLE AND ANALYZE DATA AND MAKE APPROPRIATE RECOMMENDATIONS. UNITED PARCEL SERVICE: LAUREL, MD
10/2021-5/2022
Associate, Package Handling
· Manually move material in packages from one place to another. Whether it be from the truck to the end client, from one truck to another, or from one side of the business to another
· Packed products in boxes by hand and keep a record of the items packed and moved
· Worked with material moving machine operators and material recording workers to handle items and keep a record of items
· Communicated with co-workers and clients to ensure the safe and on-time delivery of goods.
*Companies want packages to be delivered on time and without damage
· Handled physically demanding movements like pushing, pulling, bending down, and lifting of packages
· Responsible for handling packages without dropping or other brisk movements that could damage them
Primeflight Aviation Services, Inc (Ramp Agent)
09/2024 - Ongoing
Responsible for various ground services at airports such as -
- loading and unloading luggage
- guiding aircraft
- ensuring safety protocols are followed.
TGI FRIDAYS: LAUREL, MD
11/2019-3/2020
Server, Take-out/Dine-in
· Prepared restaurant tables with special attention to sanitation and order
· Attended to customers upon entrance
· Present restaurant menus and help customers select food/beverages
· Take and serve orders
· Answered questions and made recommendations for complementary products
· Collaborated with other restaurant servers and kitchen staff
· Escalated complaints and customer problems with a positive attitude
· Issued bills and accepted payments
HARRIS TEETER: LAUREL, MD
5/2019-11/2019
Customer Service Rep
· Assisted customers to the appropriate aisle or shelve to assist with purchasing decisions
· Provided excellent customer service
· Ensured the store is clean, safe and ready for shoppers
· Cash Handling
EDUCATION & PROFESSIONAL DEVELOPMENT
University of Maryland Global Campus, Bachelor of Science in Computer Science, Adelphi, MD (2024)