Data Entry / Administrative Support Specialist
Resume:
Teja Williams
Mount Vernon, NY 10550
*************@*****.***
Education
High School Diploma, The Monfort Academy, Mount Vernon, NY June 2014
Associates Degree (Health care), Westchester Community College, Valhalla, NY May 2020
Work Experience
Mavis, Hartsdale NY February 2021- February 2025
Consumer solution representative
Resolved complaints and ensured a positive customer experience.
Assisted team in using the POS system general work orders and customer invoices.
Maintained clean, safe, and organized workspace.
Worked through problem- solving scenarios for customers.
Ciox Health, White Plains NY Feb 2019- December 2020
Medical Records Clerk
Organized all incoming medical requests by date and title.
Released all medical records upon date and arrival as well as online request.
Answered phone calls to assist patients.
Greeted and assisted patients entering the hospital to receive their medical records.
Lord & Taylor, Eastchester NY March 2017- January 2019
Sales Associate
Packed customers purchase in bags.
Answered customer’s questions about merchandise and advised customers on merchandise selection.
Stamped, attached, or changed price tags on merchandise, referring to price list.
Prevented unauthorized individuals from entering restricted areas.
Health & Wellness, Mount Vernon NY January 2015- March 2017
Receptionist
Operated phone switchboard to answer, screen, or forward calls.
Scheduled, confirmed, and followed up with patient’s appointment.
Filed and maintained patients’ medical records.
Entered patient’s paperwork and demographics into EMR system.
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