Healthcare/Behavioral Support Professional with Certifications

Jamel Carroll

***** ********* **., ***** ******, CA 92308

Cell: 213-***-****

*****.*.*******@*****.***

OBJECTIVE

To use my skills, to provide my employer with the highest quality of work, with efficiency.

SUMMARY OF QUALIFICATIONS

• Positive, enthusiastic and team-oriented attitude

• Excellent verbal communication and customer service skills

• Self-starter, flexible; adapt easily to change of environment and work schedule

• Maintain critical thinking skills essential to providing competent and dignified patient / client care

PROFESSIONAL EXPERIENCE

Mass SVCS: High Desert, CA Aug 2025 – Current

ABA / Behavior Therapist / RBT

• Provide and Implement behavior modification strategies through ABA (Applied Behavior Analysis)

• Provide 1-4 hour length sessions, and follow through w/the appropriate services determined by the CS

• Am comfortable working in various environments (studio/apartment, house, etc.)

• Maintain professional boundaries, work well under pressure, and politely interact with the families

• Collect & enter data (summary notes and SOAP notes) on Aloha ABA & Motivity

Sapphire Rock, LLC: Apple Valley, CA Feb 2025 – Aug 2025

House Lead / Administrator

• Manage the homes in accordance w/Title 17 & Title 22

• Track, document and submit all daily, weekly, monthly and annual reports

• Organize and maintain records of all staff & client documentation

• Show proficiency in implementing specialized programs for clients with developmental, emotional and intellectual disabilities through treatment plans (skill-acquisition, bx reduction, etc.)

• Administered medications according to strict guidelines

People’s Care: Apple Valley, CA Aug 2023 – Oct 2024

Administrator

• Manage the homes in accordance w/Title 17 & Title 22

• Track, document and submit all daily, weekly, monthly and annual reports

• Organize and maintain records of all staff & client documentation

• Show proficiency in implementing specialized programs for clients with developmental, emotional and intellectual disabilities through treatment plans (skill-acquisition, bx reduction, etc.)

• Administered medications according to strict guidelines

Behavioral Autism Therapies: High Desert, CA Apr 2023 – Sep 2023

ABA / Behavioral Therapist

• Provide and Implement behavior modification strategies through ABA (Applied Behavior Analysis)

• Provide 1-4 hour length sessions, and follow through w/the appropriate services determined by the CS

• Am comfortable working in various environments (studio/apartment, house, etc.)

• Maintain professional boundaries, work well under pressure, and politely interact with the families

• Collect & enter data (summary notes and SOAP notes) on Catalyst & NPAGo

Dream Big Children: Apple Valley, CA Apr 2023 – Aug 2023

ABA / Behavioral Therapist

• Provide and Implement behavior modification strategies through ABA (Applied Behavior Analysis)

• Provide 4-8 hour length sessions, and follow through w/the appropriate services determined by the CS

• Have shown the ability to focus while working around other children in the spectrum

• Maintain professional boundaries, work well under pressure and politely interact with the families

• Collect & enter data (summary notes and SOAP notes) on Aloha ABA & Motivity

Alpha Connection Youth & Family Services: Apple Valley, CA Oct 2020 – Jun 2022

DSP / PPS / Admin

• Worked w/clients ranging from Bx to ASD

• Sustained client confidentiality and sensitivity to age and gender

• Provided direct care, counseling, and instruction in crisis situations

• Taught our residents independent living skills, and assisted with their medications

• Responsible for managing & maintaining daily ops of the home while providing structure & support

SB County TAD / Workforce Development: Victorville, CA Dec 2019 – Jun 2020

WEX Clerk / Support Staff

• Provided insight on TAD activities & assistance programs to clients

• Assisted case workers with workshops, aptitude testing, etc.

• Managed and maintained daily operations of the resource room

• Responsible for training co-workers on ATE (Assistive Technology Equipment)

• Generated EOD reports, maintained inventory and ordered supplies at manager's request

Massage Envy: Fort Worth / Southlake, TX Feb 2016 – Mar 2017

Clinic Administrator

• Maintained and managed daily operations of the clinic

• Attended monthly mgr. meetings to discuss sales training to meet & achieve monthly goals

• Trained, monitored, and assisted the performance of sales associates through various business strategies

• Created and maintained a positive work environment for our staff, guests and members

• Generated sales reports, payroll, bank deposits, maintained inventory & ordering of supplies per GM

Cali4nia Healing: Southern California Jan 2013 – Current

Massage Therapist / Business Mgr.

• Provided mobile services to client’s home or office

• Arrived 30 minutes early to every session for set-up

• Designed specific sessions based on client’s individual needs

• Used knowledge & skill to relieve pain, rehabilitate, improve circulation, relieve stress, increase relaxation and aid in the general wellness of the clients

California Healing Arts College: West Los Angeles, CA Feb 2011 – Dec 2012

Massage Therapist - Internship

• Provided safe, appropriate, and effective massage techniques

• Observed client’s reaction to massage and modify as necessary

• Sustained client confidentiality and sensitivity to age and gender

• In compliance with all departmental policies, procedures and standards

Primary Care Medical Group: San Bernardino, CA Aug 2010 – Sep 2010

Medical Assistant – Paid Extern

• Answering phones, patient transfers and appt. scheduling

• Insurance verification, medical billing and filing

• Veni-Puncture, injections and centrifuge

• EKG’s, blood pressure checks / vitals

Liberated Minds Youth Group: Los Angeles, CA Sep 2008 – May 2009

Volunteer Work

• Youth Development: Strengthening prevention strategies

• Focused on life planning and continued education

• Adolescent Pregnancy Prevention: Linking pregnancy prevention to youth development

VOICE (Mentally Disabled Childcare): Loma Linda, CA Nov 2003 – July 2004

Day Care Associate

• Taught, assisted and monitored daily life skills: Hygiene, social, behavioral, etc.

• Kept daily logs, assessed everyone’s development, abilities and provided opportunities for them to make choices to help in areas toward independent living

• Handled emergency situations and utilized crisis intervention when necessary

• Transported and assisted individuals to and from recreational activities, doctor appt’s, etc

Jonbec Care (Northampton): Redlands, CA May 2003 – Sep 2003

Adult Care Provider

• Intermittent nursing care and behavior management

• Dietary monitoring

• Physical, occupational and speech therapy

• Training In: Self-help & practical life skills, mobility, socialization & recreational pursuits

CERTIFICATES / AWARDS

• RBT #BACB1000112 • DSP 2 #655-****-*****

• CAMTC Certificate #45736 • LM Youth Activist Award Winner (2009)

• ARF Cert. #702-***-**** • Master of Health Certificate #UC-LHWNREOH

• CDSS / CCLD #606******* • Health & Wellness Coaching Certificate #1001892

• BLS Provider #225********* • American Red Cross FA/CPR/AED Instructor #01GEM4T

• EKG & Veni-Puncture Trained • CPI (Crisis Prevention & Intervention) Instructor #3226714

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