Accounts Receivable Specialist with 20+ Years' Experience

Patricia G. Yanez

Everett, WA • 206-***-****

Professional Summary

Accounts Receivable and Cash Application Specialist with 20+ years of experience managing high-volume portfolios, streamlining financial processes, and driving measurable improvements in efficiency and revenue. Skilled in Oracle R12, Microsoft Office Suite, ADP Financials, Salesforce, Remedy, QuickBooks, MAS 90, and Great Plains. Recognized for reducing unidentified receivables by $8.75M in under a year, maintaining DSO targets across portfolios exceeding $7M monthly, and training offshore teams to execute receivables processes successfully.

Core Skills

Accounts Receivable & Collections

Cash Application & Reconciliation

Financial Reporting & Analysis

ERP & Financial Systems (Oracle R12, ADP, Salesforce, QuickBooks)

Process Documentation & Training

Client Relationship Management

Professional Experience

Accounts Receivable Specialist Natural Factors May – Oct 2023

Applied daily cash via lockbox import (Bank of America).

Managed collections, negotiated payment arrangements, and maintained DSO targets.

Supported customer service and credit application reviews.

Accounts Receivable Specialist Getty Images (Insight Global) Apr – May 2019

Executed daily cash applications via lockbox import and wire transfers (domestic & foreign).

Processed adjustments for chargebacks, short pay, and small balance write-offs.

Managed refund requests and reconciliations.

Global AR Financial Analyst Amazon (Kelly Services) Mar 2011 – Feb 2012

Reduced unidentified receivables by $8.75M in 11 months.

Designed and published receivables process documentation; trained offshore team of 4 in Hyderabad.

Applied $10M–$85M daily cash, reconciling complex accounts including disputes and chargebacks.

Cash Application/Financial Analyst T-Mobile (Experis/Manpower) Apr 2012 – Jul 2013

Produced weekly journal entry reporting across multiple entities.

Authored and implemented refund process guide adopted company-wide.

Applied $50K–$4M daily cash with precision and compliance.

Accounts Receivable Genie Industries/Terex Jan 2008 – Jul 2008

Managed collections for 500+ accounts totaling $8M–$10M monthly.

Conducted reconciliation for disputes, warranty claims, and returns.

Supported cash application of $25M–$150M daily.

Accounts Receivable Superior Bag Mfg. Jan 2007 – Jan 2008

Maintained DSO of 45 days or less across 500+ accounts, including major clients (Wal-Mart, JP Morgan Chase, Wells Fargo).

Reconciled high-value accounts and collaborated with executive management on escalations.

Processed 200–500 invoices weekly and supported AP functions.

Key Achievements

Reduced unidentified receivables by $8.75M in 11 months (Amazon).

Maintained DSO of 45 days or less across portfolios exceeding $7M monthly.

Authored and published financial process guides adopted by T-Mobile and Amazon.

Trained offshore teams to successfully execute receivables processes.

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