Logistics and Customer Service Professional

Rhonda Riley

Evansville, IN

***************@*****.*** 812-***-****

Professional Summary

Motivated and dependable professional with extensive experience in commercial and food delivery, logistics coordination, and customer service. Recognized for exceptional reliability, time management, and strong communication skills. Skilled at building positive relationships with customers, coworkers, and supervisors to ensure smooth operations and client satisfaction. Currently expanding field knowledge while seeking opportunities for growth into a management or supervisory role that combines leadership, organization, and customer engagement.

Professional Experience

Commercial Delivery Driver

AutoZone – Evansville, IN

November 2024 – Present

●Safely deliver automotive parts and supplies to mechanic shops and commercial clients with accuracy and efficiency.

●Maintain clear, professional communication between the Commercial Sales Manager (CSM), technicians, and store staff to ensure customer satisfaction.

●Verify invoices, manage payments, and document delivery details according to company policy.

●Conduct regular vehicle inspections and report maintenance needs promptly to ensure delivery safety.

●Support warehouse and retail operations by assisting with inventory organization, restocking, and merchandise tracking.

●Demonstrate reliability, adaptability, and strong interpersonal skills in a fast-paced commercial environment.

Delivery Driver

Domino’s – Evansville, IN

May 2024 – January 2025

●Delivered customer orders in a timely and professional manner, ensuring food quality and order accuracy.

●Assisted with food preparation, packaging, and quality checks to maintain high service standards during rush hours.

●Answered phone calls, processed orders, and handled cash and card transactions with accuracy.

●Maintained route efficiency and upheld excellent communication with team members and customers.

●Consistently provided courteous and solution-focused customer service to encourage repeat business.

Delivery Driver / Customer Service Associate

Heady’s Pizza – Evansville, IN

August 2020 – May 2024

●Delivered multiple orders simultaneously across various routes, ensuring timely service and customer satisfaction.

●Provided friendly and professional customer interactions to build lasting relationships.

●Assisted with daily store operations, including food prep, cleaning, and restocking supplies.

●Handled payments, maintained accurate delivery logs, and followed company cash-handling procedures.

●Recognized by management for reliability, consistent performance, and teamwork.

Education

Associate of Science (Undergraduate Coursework)

Ivy Tech Community College – Evansville, IN

2013 – 2021

Completed 49 college credits in Child Development, Human Services, and Business Administration with a focus in Human Resources. Coursework emphasized leadership, communication, and organizational management.

Key Skills

●Route Planning & Logistics

●Time Management & Reliability

●Customer Service Excellence

●Communication & Team Collaboration

●Cash Handling & Record Accuracy

●Vehicle Safety & Maintenance

●Leadership & Supervisory Potential

●Inventory & Order Fulfillment

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