MEGAN ISAACS
THE COLONY ***** 972-***-**** ****************@*****.***
OBJECTIVE
Highly motivated professional with hands-on banking experience. Seeking position in the financial and/or banking industry with the intent to expand and hone proficiencies while delivering quality service.
EXPERIENCE
09/2022 to 09/2025
Teller
Prosperity Bank #424 - Frisco, TX
●Represents the bank in a courteous and professional manner.
●Receives and processes deposits.
●Receives and processes loan payments.
●Initiates domestic and international wires.
●Cashes checks and other negotiable instruments for clients.
●Examines documents for endorsements and negotiability.
●Processes transfers between accounts.
●Sells traveler’s checks, official checks, and money orders.
●Processes credit card cash advances.
●Verifies and balances cash daily.
●Detects and resolves discrepancies promptly.
●Follows Teller procedures consistently and adheres to compliance requirements.
●Ensures that client requests and inquiries are promptly resolved.
●Operates online teller terminal.
●Maintains privacy of customer information.
●Ensures that the Bank’s quality reputation is maintained and projected.
●Assists area personnel as required.
●Assists with training or orientation as needed..
●Completes required reports and records accurately and promptly.
●Attends meetings and training classes that may be held on weekdays, evenings, and/or Saturdays.
●Assumes responsibility for related duties as required or assigned.
●Performs night drop functions as assigned.
●Performs related clerical duties as assigned.
●Ensures that work areas are clean, secure, and well maintained.
●Cross sell Bank products and service
02/2018 to 07/2022
Cash Control Teller
Crayola Experience Plano, TX
●Reconciled daily cash variance reports, tracking overages and shortages through compilation of summary reports and comparing against past variances to isolate and address possible causes.
●Prepared and checked cashier register tills.
●Organized cash movements between offices and to or from banks.
●Balanced overall budget, measuring daily cash access needs against money safe contents and communicating with managers to replenish supply of cash on hand when necessary.
●Issued cash, change and electronic equipment to sales associates throughout the facility, participating in end-of-shift accounting procedures to document handling of revenues.
●Provided training to store employees covering areas such as cash handling procedures and security requirements.
●Investigated and solved account issues to maintain current and accurate money systems.
●Trained sales associates on proper procedures for minimizing accounting discrepancies arising from human error, leading initial training sessions and supervising new associates on floor.
●Trained sales associates on proper procedures for minimizing accounting discrepancies arising from human error, leading initial training sessions and supervising new associates on floor.
●Processed end-of-day paperwork using Convergence, verifying deposits and rectifying discrepancies.
●Trained dozens of new clerks on cash handling, checking for thorough comprehension for excellent work.
EDUCATION AND TRAINING
University of Texas at Dallas
Richardson, Texas
2018 -2021
Computer Science
Collin College
Plano, Texas
2021 - 2022
General Studies
REFERENCES
Madura Mirchandani
Prosperity Bank #424
Banking Center Manager
Assistant Vice President
Judy Griffith
Prosperity Bank #424
Commercial Lender
June Brewer
Practice Manager
Kenneth Thompson
Install Technician