Robin Dowe
Grand Prairie, TX *****
******@*******.***
Professional Summary
I am an accomplished professional who is a certified paralegal in all forms of Litigation. I have experience in Personal Injury, Foreclosure, Bankruptcy and Family Law. I enjoy what I do and committed to giving 100% to job. Work Experience
Paralegal II
Martinez, Dieterich & Zarcone Legal Group-Dallas-Fort Worth, TX August 2023 to July 2025
• Prepared discovery and discovery responses.
• Provided preparation for hearings, trials, mediation, and scheduling depositions
• Drafted and filed pleadings and motions.
• Calendared hearings and deadlines
• Performed administrative duties.
• Organized and prioritize a litigation docket.
• Followed up on medical and billing
affidavits and requested Expert reviews
• Communicated with clients and provide excellent customer service.
• Communicated with the courts
Sr. Paralegal
Lee Law Firm-Dallas, TX
December 2022 to August 2023
• Meet with clients in person or by phone to discuss their case in preparation for their 341 meeting
• Drafted and filed responses to Notice of Intent to Dismiss and Motions for Relief
• Reviewed Proof of Claims and filed on creditors behalf if passed bar date
• Reviewed and reconciled Trustee Ledger
• Drafted Motion to Incur Debt and Plan Modifications then filed with the Trustee
• Requested and reviewed Letters of Agreement and Agreed Order
• Reviewed cases for issues and proactive ways to resolve those issues (refiles, conversions, modifications, etc.)
• Worked closely with attorney to review process and get signatures Fulfillment Center Distribution Associate
Amazon Warehouse-Dallas, TX
March 2020 to May 2023
· Received and put away inventory
· Get customer orders ready and pack them up
· Load boxes into trucks for shipment
· Use scanners to read bar codes on products
· View prompts on screens and follow the direction for some tasks
· Troubleshoot problems
· Ensure product meets quality requirements
· Operate powered industrial trucks (PIT) such as a forklift or pallet driver, and work at heights up to 35 feet
· Learning Ambassador trained new hires receiving process
· Problem Solver corrected boxes so that they may be received and transported to distribution centers. Paralegal/Default Services
JPMorgan Chase-Plano, TX
April 2010 to September 2022
• Explained very technical financial information to applicants in easy to understand language
• Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans
• Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements
• Examined customer loan applications for loan approvals and denials
• Originated, reviewed, processed, closed, and administered customer loan proposals
• Conducted UCC searches and created environmental reports as part of loan process
• Responsible for processing of mortgages along with simultaneous HELOCs
• Completes the entire process, inclusive of engagement with the Underwriting, Rate Lock, Closing, Quality and Mortgage Advisory teams as necessary
• Obtain all required third party and vendor information; obtain a clear to close from quality and remediate all QC findings; and ultimately submit to closing according to Federal and State
• Responsible for communicating with multiple internal and external groups to resolve any issues that may arise
• MB Bankruptcy Escalations Specialist
• Perform legal research using the internet and other law related databases along with resources as required on Mortgage Servicing topics related to Bankruptcy,
• Foreclosure, Federal and State laws/ regulations, and other matters requested
• Researched and tracked escalated litigation matters arising out of Foreclosure, Bankruptcy or General Corporate matters to ensure responses are met to meet deadlines
• Look for trends or any issues that could create liability and bring those issues to attention of management
• Provide backup support to our Bankruptcy Call center via Chat
• Create job aides to provide clarification on our processes
• Debtor/Trustee pay history reconciliation to determine if MFR or Agreed Order Default required.
• Bankruptcy /Foreclosure Paralegal
• Updated the Agreed Order/Agreed Oder Default process and procedures to bring pipeline within department standards within 6 months.
• Monitored all Chapters of Bankruptcy along with Reaffirmations
• Created and reconciled pay histories.
• Provided analysis of daily and weekly reports reflecting team progress and production according
• Responsible for communicating with multiple internal and external groups to resolve any issues that may arise
• Debtor/Trustee pay history reconciliation to determine if MFR or Agreed Order Default required.
• Updated the Agreed Order/Agreed Oder Default process and procedures to bring pipeline within department standards within 6 months.
• Monitored all Chapters of Bankruptcy along with Reaffirmations
• Created and reconciled pay histories.
• Provided analysis of daily and weekly reports reflecting team progress and production according
• Responsible for communicating with multiple internal and external groups to resolve any issues that may arise
• Debtor/Trustee pay history reconciliation to determine if MFR or Agreed Order Default required.
• Performed reconciliation on corporate advances after loans have been reinstated from default.
• Bankruptcy, Loan modification, Foreclosure, and payment plans
• Reviewed pay histories to ensure loan had been reconciled correctly and would make necessary adjustments so that the loan would balance
• Also performed root cause analysis to ensure to we were not creating unnecessary reserves to pay our customers
Education
Associate in Paralegal
Center For Advanced Legal Studies-Houston, TX
January 2017 to February 2018
Some college
Associate's degree in paralegal studies
High school diploma or GED
Skills
• Collaboration with legal team (10+ years)
• UCC law
• Legal research
• DocuSign
• Microsoft Word
• Clerical experience
• Workers' compensation
• Microsoft Teams
• Intake
• Mediation
• Personal injury litigation support
• Compliance standards auditing
• Wills, trusts, & estate law
• Legal assistant experience
• Microsoft PowerPoint
• OCR
• Computer literacy
• Trial preparation
• Data entry
• Organizational skills
• Document management systems
• Client email correspondence
• Case management
• Conflict management
• Law office
• Translation assistance services
• Legal document sorting and filing
• Appointment scheduling (4 years)
• Calendar management
• Proofreading
• iManage
• AS400
• Commercial litigation support
• Family law case experience
• Epic
• Document management
• Written communication
• Interviewing
• Taleo
• Grammar Experience
• Personal injury case experience
• Discovery preparation
• Windows
• Computer skills
• Legal administrative experience
• Document control within legal industry
• Negotiation
• Project management
• Construction
• Lexis-Nexis
• Medical collection
• Legal Drafting
• MS Office Suite and SharePoint
• Mortgage Servicing
• FMLA
• Workday
• General & commercial litigation
• Adobe Acrobat
• Court hearing scheduling
• Applied behavior analysis
• Microsoft Excel
• Database management
• Fact checking
• Client interaction via phone calls
• Alternative dispute resolution
• Legal writing
• Intellectual property law
• Court record maintenance
• Pleadings filing assistance
• Mentoring
• Client communication
• E-commerce
• Working with people with disabilities
• Attention to detail
• Time management
• Workers' compensation law
• Real estate foreclosures
• Databases
• Venue food service
• E-filing court documents
• Executive administrative support
• Legal support experience
• Analysis skills
• Filing court documents
• Westlaw
• Criminal defense law
• Bankruptcy
• Litigation
• Paralegal experience
• Social media management
• Legal Research
• Contracts
• HIPAA
• Legal correspondence preparation
• Multitasking
• SharePoint
• Client services
• Self-direction
• Teamwork
• Bank reconciliation
• Clear language communication
• Public speaking
• Leadership
• Pleading drafting
• Editing
• Microsoft Outlook
• Filing
• Medical records
• Continuous improvement
• FNMA
• Office experience
• Face-to-face client meetings
Languages
• Translation
Certifications and Licenses
CPR Certification
Driver's License
CNA
Certified Paralegal (CP)
Paralegal Certificate
Pallet Jack Certification
First Aid Certification
Certified Notary Public