POLLY MAYS
Core Skills
Profile Summary
Reliable, dedicated professional with years of ecperience in customer service. Pays strong attention to detail and brings a positive attitude and ability to engage with customers,understand their needs, and provides personalized service,and effectively communicating with customers and team members to enhance service quality
Cash Handling
Positive Attitude & Work Ethic
Customer Engagement & Service
2122 Loy Lake RD
Denison,TX 75020
Greeted guests warmly, answered questions,
and assisted with product selection
Handled customer concerns with patience, professionalism, finding fast resolutions
Maintained a friendly and approachable attitude
Retail Operations
Organized, stocked,and assured merchandise was attractively displayed
Assited with inventory & restocking merchandise
Managed & retrieved layaways
Worked closely with team members while multitasking during busy hours while staying focused, calm,and
customer friendly
EMAIL; *.*.*******@*****.***
Customer Service & Sales
Conflict Resolution
Retail Display & Stocking
Multitasking in fast paced environment
Attention to Detail
2
Work History
Card & Party Factory
Assistant Manager
Duties
Opened up store,set out displays and prepared registers Assisted customers with special orders
Handled purchases and returns
Balanced cash drawers
Closed store by locking premises
Prepared daily cash deposits
Transported daily funds to the bank
Burlington
Floor Associate
Duties
Keeping floor recovered
Assisted in recieving, and restocked merchandise
Executed POS & Retrieved Layaways
Remade sales tags
Assisted in creating displays and placing where needed Assisted customers with product selection
Closing
Wannaburger
Team Lead
Duties
Opening & Preparing Drive-Thru for morning operations Assigned registers
Ensured drive-thru ran smoothly
Assisted in Dine-in serving
Costomer complaints & resolutions
Kept restaurant clean & stocked
Summary
Dedicated customer service professional with assisting customers with a positive shopping experience.Reliable team member in assisting in daily store operations while maintaining a positive attitude.