Experienced Customer Service Manager Extraordinaire
Resume:
Jessica Joseph
Experienced Customer Service Manager
Dallas, TX 75216
*************@*****.***
EXPERIENCE
Alamo Realty TX. LLC., Remote (Dallas) — Residential Finance Manager.
October 2022 - PRESENT
Making sure customers are current in Rental payments at current leased properties being leased through Alamo Realty TX.
Lexia Learning Systems, Concord, MA Remote (Dallas) — Supervisor - Curriculum Support
April 2020- September 2022
Maintaining Customer questions and concerns on Curriculum specified by Teachers for academic charter K-12 Learning, making sure parents and students understood fully on what needed to be completed and by when.
McDonalds, Franchise, Stevenson LLC., New Orleans, La — Regional Manager
MAY 2018 - APRIL 2020
Managing 10 Stores in Orleans, St. Tammany, St. Bernard, & Plaquimane Parish, LA. Making sure Customer and other Supervised Managers at each store were satisfied, stocked, and customers were always satisfied with services provided for each store visited. HIRING and TERMINATING employment for crew members for our Region #10.
EDUCATION
WGU Online — Associates Degree : Business Management Administration
DECEMBER 2020 - APRIL2022
Associates Degree For Business Management / Administration
Windham School District, Gatesville, TX — G.E.D.
Dec 2013 - Apr 2014
Completed General Education Diploma Testing. Verification listed on the National Education List.
SKILLS
Understanding customers concerns and values.
WORD,POWERPOINT, EXEL,WORKSPACE,SPREAD
SHEET, JOT FORM.
TYPE 80WPM.
HIRING, TERMINATION, I-9, TECH TIME, TIME SHEET,ONBOARDING PLUS, HOME BASE.
MANAGING, LEAD, SUPERVISING, ENTRY-LEVEL ASS., CREW MEMBER, GENERAL STAFF.
10+ YR. CUSTOMER RELATIONS EXPERIENCE.
AWARDS
#1 Financing Office Management San Antonio, TX (2024)
Customer Support Employee of the Month April (2021)
Regional Manager Promotion May(2018).
LANGUAGES
English- Fluently
Contact this candidate