Customer Service Specialist with 7+ Years Experience
Resume:
January **** to November 2024
March 2022 to August 2022
October 2021 to February 2022
Courtney Vaterlaus
Citrus Heights, CA 95621
+1-279-***-**** • ***************@*****.***
Objective
I pride myself on being trustworthy and confident and poised in interaction with individuals of all levels. I am a hard worker and resourceful in completing all job duties while able to multi-task effectively in my workplace. Willing to relocate: Anywhere Authorized to work in the US for any employer. Customer service expert with 7+ years of experience in retail environments, excelling in roles like cashier and barista. Demonstrates proficiency in cash handling, problem-solving, and customer engagement, ensuring a seamless shopping experience. Adept at utilizing advanced communication and computer skills to enhance team collaboration and operational efficiency.
Work Experience
Customer service Representative
ThortonsLLC (ARCO AMPM)
Managed daily transactions with precision, enhancing customer satisfaction and loyalty.
Resolved customer inquiries efficiently, contributing to a seamless shopping experience.
Utilized problem-solving skills to address and rectify transactional discrepancies promptly.
Demonstrated attention to detail by maintaining accurate cash register records.
Collaborated with team members to ensure a smooth and efficient checkout process.
Cashier/Customer Service
Walmart-Citrus Heights, CA
I would check out customers and also help with customer service Boba Barista
R&B Tea Garden Grove-Garden Grove, CA
I was a barista and cashier an I absolutely loved this job! Barista
Urban location-Garden Grove, CA
I was a barista for a tea and boba place.
July 2021 to September 2021
February 2020 to September 2020
January 2019 to December 2019
January 2018 to January 2019
September 2021 - January 2022
May 2020
Hostess/Server
CANTINA LAREDO-Roseville, CA
I worked cashier, front desk, and I was a server for some open tables. Cashier
CVS
I was in charge of handing store transactions as well as customer service with customers. I assisted with stocking shelves and keep the store tidy as well.
Call Center Representative
K-DESIGNERS-Rancho Cordova, CA
I was a call center representative, I received and called to sell from our company
Sandwich Artist
Togo's and Baskin Robbins-Roseville, CA
References
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Education
College Degree in Medical Assisting
CareerStep - Utah Lake State Park, UT High school diploma or GED in General Studies
Whitney High School - Rocklin, CA
Other Activities
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