Compassionate Support and Service Professional
Resume:
Margaret Mcclellan
Cleveland, TN *****
***********@******.***
Authorized to work in the US for any employer
Work Experience
Direct Support Professional
Life Bridges - Cleveland, TN
August 2005 to June 2019
1. Caring as assisting clients with special needs
2. Documenting behavior reports
3. Administering meds to individuals
4. Planning activities within community
5. Transporting individuals to doctor appointments 6. Preparing meals
7. Documenting behavior changes
Customer Service Representative
Randstad - Cleveland, TN
September 2014 to July 2015
1. Inbound call center for customers
2. Outbound calls for customers
3. Trouble solving problems and complaints from customers 4. Looking up products
5. Scheduling appointments for service on appliances that need repaired Advanced Photographic Solutions
Data Entry Specialists - Cleveland, TN
October 2012 to January 2013
1.Entering data, order numbers and details Into computer for customer purchase 2.Creating spreadsheets and inspecting portraits
3.Seasonal Position for school portraits
Packer/Inspector
Staff Management - Cleveland, TN
May 2001 to August 2005
1. Inspecting food products for quality control
2. Packaging food products for shipping
3. Working on production lines
4. Labeling and taping boxes
5. Placing on pallets for shipping
Customer Service Associate
Converges - Chattanooga, TN
September 1999 to January 2000
1. Inbound call center
2. Placing gift package orders for customers
3. Seasonal Holiday Position
Package Handler/Sorter
Yoh - Cleveland, TN
October 1987 to May 1989
1. Sorting and packaging products for foot care
2. labeling and boxing products
3. Placing products in pallet for shipping
4. Inspecting containers for the products
Education
Certificate in Medical office technology
Chattanooga College Medical Dental and Technical Careers - Chattanooga, TN April 2010 to April 2011
Psychology
University of Tennessee-Chattanooga - Chattanooga, TN September 1978 to May 1999
Elementary Education
Cleveland State Community College - Cleveland, TN
September 1972 to May 1974
High school or equivalent in All required subjects in high school Cleveland High School - Cleveland, TN
September 1967 to May 1971
Skills
• Direct Support
• Computer Literacy
• English
• Customer Service
• Personal Care
• Direct Care
Assessments
Direct Care — Proficient
November 2019
Showing sensitivity and enthusiasm while providing care to patients. Full results: https://share.indeedassessments.com/share_assignment/fz3ks6z0ke7kywwl Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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