BS in Conservation & Resource Studies from UC Berkeley
Resume:
SKILLS PROFESSIONAL EXPERIENCE
*******.*******@*****.*** 510-***-**** LinkedIn
NAYELI ALVAREZ
Uriarte & Carr LLP Jan. 2019- Mar. 2020, Sept. 2023 - Jan. 2025 Organized and oversaw case files, medical records and correspondence, while tracking the status of claims and ensuring timely follow-up. Conducted legal research to draft, review, and file claims, appeals, and settlement agreements, implementing compliance with relevant regulations.
Provided updates and scheduled appointments, coordinated hearings to both clients, attorneys, and other parties involved in the case. As the only bilingual assistant in the office, served as the key point of contact for our Spanish-speaking clients.
Scientific Adventures for Girls Sept. 2023 - Dec. 2023 Supplied teachers with lesson preparation tools for student’s academic success in class projects and testing.
Observed and documented student progress, participation, and behavior for record-keeping and improved lesson planning.
Facilitated learning by working with individual students and small groups of staff to reinforce lessons and help with assignments. Encouraged and promoted a positive and resilient classroom environment.
24 Hour Fitness Sept. 2022 - Jun. 2023
Greeted members and prospective customers with inquiries, resolving issues promptly and professionally.
Maintained accurate member records, processed transactions, and managed efficient membership sign-ups and renewals. Promoted and sold memberships and services while conducting facility tours to enhance the interest of potential members. Monitored cleanliness, organization, and maintenance needs of the gym, through regular inspections of facility and equipment. Bachelor's Degree in CRS with a focus on
Nutrition, Child Development, and Biology
2018-2024
Managed Schedules
Cross-Party Communication
Analyze Court Documents
Critical Thinking
Problem Solving
Customer Service
Attention to Detail
Case Management
Handled Sensitive Records for Clients
Legal Assistant
Academic Administrator
Sales & Services Associate
University of California, Berkeley
REFERENCES
Sarah Carr [Judge]
***.****@*****.***
Romeo Uriarte [Attorney]
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Jeff Ynzunza [Manager]
Gisselle Ceja [Receptionist]
EDUCATION
Guest Advocate
Target Nov. 2024 - Present
Provided exceptional service to guests, ensuring a positive and welcoming experience.
Resolved guest inquiries, concerns, and complaints efficiently, maintaining a friendly and professional demeanor.
Worked closely with team members and supervisors to ensure the store’s operational success and meet guest expectations.
Demonstrated the ability to multitask in a fast-paced retail environment, balancing guest service with other responsibilities.
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