Customer-Focused Retail and Food Service Professional
Resume:
NICOLE
MONDRAGON
CONTACT
ADDRESS
***** ******* **, *********** ** 92316
PHONE
*********@*****.***
SUMMARY
I AM HIGHLY MOTIVATED AND DEPENDABLE WITH EXPERIENCE IN SERVING, CASHIERING, FAST-PACED RETAIL, AND FOOD SERVICE ENVIRONMENTS. KNOWN FOR STRONG CUSTOMER SERVICE SKILLS, ACCURACY WITH TRANSACTIONS, AND THE ABILITY TO STAY CALM AND EFFICIENT DURING RUSHES. QUICK LEARNER WITH A STRONG WORK ETHIC AND WILLINGNESS TO TAKE ON NEW TASKS WHETHER WORKING INDEPENDENTLY OR AS A TEAM. SEEKING OPPORTUNITIES IN RETAIL, RESTAURANTS, HOSPITALITY, OR WAREHOUSE ROLES WHERE RELIABILITY, ADAPTABILITY, AND A POSITIVE ATTITUDE ARE VALUED.
EDUCATION
FONTANA ADULT SCHOOL
2025- MAY
High School Diploma
Previous years at AB Miller HS
SKILLS
• Strong communication
• Friendly/professional
• Team player/problem solving
• Organized/time management
LANGUAGE
English & Spanish
WORK EXPERIENCE
TEAM LEAD CASHIER, PANERA BREAD
December 2022–2024 Friendly customer service in fast-paced restaurant. Maintain clean and organized workstations to ensure health and safety. Handled cash and processed customer transactions and expert in building strong client relationships. Experience in barista and dining.
CASHIER. BURLINGTON
January 2025- March 2025 Located customers to products with excellent service. Managed return and exchange. Tidy store appearance and work with team members to meet store needs with a positive attitude with floor experience in stocking. WAITRESS, FONTANA PHO
January 2025 – March 2025 Greeted and seated customers promptly, providing menus and daily specials information in an informative and friendly manner. Delivering food accurately, especially with POS systems, collaborations with the kitchen, hosts, and bussers having a sanitary place.
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