Dynamic Communications & Hospitality Assistant

Shania John

**************@*****.*** 845-***-**** Brooklyn, NY

Professional Summary

Motivated graduate student with a Bachelor’s degree in Journalism at Baruch College, seeking an opportunity to leverage academic knowledge and leadership experience in a dynamic internship/job role. Volunteer Experience

Assistant Volleyball Coach – Brooklyn College Academy September 2021 – November 2021 Brooklyn, NY

• Fostered teamwork and discipline among team members

• Conducted regular training sessions to enhance player performance and skill development

• Assisted in strategizing for games, contributing to several team victories Academic Tutor – Brooklyn College Academy

November 2019 – January 2020 Brooklyn, NY

• Assisted students with academic assignments, clarifying complex concepts across multiple subjects

• Developed personalized study strategies to optimize student understanding and retention

• Provided mentoring and emotional support to students, fostering a positive learning environment

Work Experience

Observatory Ambassador - One World Observatory

May 2024 – May 2025 New York, NY

• Engage with local, national, and international guests to enhance their experience at the Observatory, ensuring a memorable visit through dynamic and interactive interactions.

• Deliver informative and captivating presentations about the Observatory's features, history, and city views, tailoring content to diverse audience interests.

• Assist in managing guest flow and addressing any inquiries or concerns, contributing to a seamless and positive visitor experience.

• Collaborate with team members to develop and implement new strategies for improving guest satisfaction and engagement.

New York City Comic Con Crew Member - Career Group Events Oct 2025 – Oct 2025 New York, NY

• Assist in managing guest flow and addressing any inquiries or concerns, contributing to a seamless and positive visitor experience.

• Engage with local, national, and international guests to enhance their experience at New York City Comic Con, ensuring a memorable visit through dynamic and interactive interactions.

Academic Projects

Externship with Paragon One: Digital Marketing and Content Creation

● Utilized SEO tools to identify keywords relevant to the company and the industry it functions in.

● Analyzed keyword metrics, to strategically categorize keywords based on search intent.

● Crafted three SEO keyword-optimized blog posts using AI content generation tools, to enhance the website's search engine visibility. Academia

CUNY – Baruch College

Bachelor of Arts

Major: Journalism

Minor: Psychology

Unweighted GPA: 3.3

Graduation Date: Fall 2024

Brooklyn College Academy

High School Diploma

Unweighted GPA: 3.6

Graduation Date: June 2022

CUNY- Brooklyn College

Masters of Science

Concentration: Media Studies

Unweighted GPA:

Graduation Date: TBD

Skills

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) • Exceptional communication, interpersonal, and organization skills

• Strong teamwork and collaboration skills, with a proven track record of exceeding expectations

• Detail-oriented with excellent problem-solving capabilities

• Experience with Adobe Photoshop, Premiere Pro, Final Cut Pro, and social media networks

• Comfortable presenting information to both small and large groups Interests

Dancing (4 years of experience)

Volleyball (1 year of experience)

Drawing

Cooking

Listening to music

Contact this candidate