Velvetta ;
Young \@
BUSINESS *
CONSULTANT
CAREER STATEMENT
My career as @ business coach centers on guiding individuals
‘and teams fo realize their full potential. 1am committed fo
helping clients build confidence, develop leadership skill, and
implement proven strategies that lead fo lasting success. As the
Vice Chair of Education for SCORE Chicago, Ihave helped
entreprenuers widen their goals and strategies which has led to
successful businesses in our communities.
WORK EXPERIENCE
+ Prospecting and Lead Generation; led weekly trainings
‘* Mentor and coach team members to improve their skills
and outreach skils; led strategy sessions
Handled customer questions and concers; product
education virtal and in-person
‘Owner
Friends 2 Consignment Shop, 2007 -
2010.
'* Created inventory and merchandise management for
shop
‘¢ Managed consignment agreets; consignor relations;
trained and supervised employees
« Track sales commision and overhead costs and
profitability; ensured merchandise was clean and well
displayed
Supervisor
United Stateds Postal
Service, 1997 -2007
‘¢ Managed daily stating operations of automated
equipment
« Daily dispatches to city stations with a 94% on time
delivery rate
« Ensured 35 employees followed all safety guidelines and,
rules leading fo lyear accident free
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bbe 6
@
>
velvettayegmail.com
linkedin.com/in/velvettayoung
13806 Lincoln Ave,
Dolton, IL 60419
EXPERTISE
‘+ Customer Service
++ Leadership
‘* Project Management
+ Organization
‘* Creativity
+ Problem Solving
EDUCATION
ROOSEVELT UNIVERSITY
BS POLITICAL SCIENCE
2002-2007
WWIM BIBLE SEMINARY
HONORARY DOCOTROL DEGREE IN
DIVINITY
2022
CHICAGO VOCATIONAL HS
DIPLOMA IN STENOGRAPHY
1977-1981
REFERENCES
AUDREY GREEN - HAWKINS.
PRESIDENT, LANSING CHAMBER
Phone: +1-773-***-****
*************@*****.***
WILLETTE LEGRANT
DISTRICT DIRECTOR, SBA CHICAGO
Phone: +1-312-***-****
*******.*******@***.***