Multifaceted Customer Service & Field Technician

References available upon request

Nicholas Cherry

He/him 985-***-**** ******************@*****.*** 1971 Star Anise Circle Apopka, FL 32703

EDUCATION

Ellender Memorial High School Houma, LA May 2019 High School Diploma

Louisiana Department of Agriculture & Forestry Applicators License May 2024 Certification

WORK EXPERIENCE

Entertainment Associate

Walmart Houma, LA September 2019- June 2023

Coordinated incoming orders, selected merchandise, and prepared products for sale, ensuring readiness for customer purchase and visual appeal.

Maintained a positive and proactive approach to daily operations for a customer-focused work environment.

Kept stock and backroom areas clean and organized by promptly removing debris and storing products.

Collaborated with fellow team members to hit performance targets, complete tasks, and support store operations.

Designed and arranged merchandise displays in alignment with brand guidelines to attract customer interest.

Engaged with customers in-store, identified individual needs, and provided hands-on demonstrations.

Balanced multiple responsibilities while maintaining accuracy, organization, and strong attention to detail. E-Commerce Shopper

Rouses Supermarkets Houma, LA July 2023- March 2024

Advised costumers on alternative products when original items were discontinued, outdated, or out of stock to ensure satisfaction and continued loyalty.

Delivered exceptional customer service by promptly answering questions and addressing concerns.

Selected, bagged, and staged grocery orders accurately and on time to meet guest expectations.

Maintained organized stock and storage areas by grouping like items and optimizing accessibility. Termite Technician March 2024- August 2024

Lajaunies Pest Control Thibodaux, LA

Accurately prepared chemical mixtures tailored to customer concerns and seasonal pest activity.

Conducted thorough property inspections to identify existing infestations and assess risk factors.

Operated company vehicles in compliance with all traffic and safety regulations between client locations and job sites.

Applied pest control treatments inside and outside residential and commercial properties.

Consistently used personal protective equipment (PPE) and followed all safety protocols when handling hazardous substances or working in potentially dangerous environments.

Educated clients on integrated pest management (IPM) strategies and preventative steps to minimize future infestations and improve long-term outcomes.

Residential Lawn Specialist/Aerator

TruGreen Lawn Care Orlando, FL August 2024- Current

Applied timely and effective treatments using industry-standard methods to optimize lawn health.

Diagnosed and resolved customer concerns through on-site service visits and client communication.

Properly operated company vehicles and completed vehicle inspection logs accurately to ensure long-term success.

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