Entrepreneurial Cleaning & Errands Professional (Start ASAP)

Cynthia Turner

Turner's Cleaning & Errands Services LLC

Mobile, AL

Professional Summary

I have been in the cleaning business for a :28 years. I am licensed. I started this business so that I could help put my kids through college. I focus on quality and making sure the job is done correctly. That mean no cutting corners. If your looking for someone to clean anytime, after hours, early morning. If you need commercial cleaning, declutter & organized, deep cleaning, move in / out cleaning. Need help with running Errands, picking up and dropping off children, dry clean needs to be picked up. Turner's Cleaning

& Errands Services is for you. We promise to leave you with a smile. Authorized to work in the US for any employer

Work Experience

Assistant Manager

Super Walmart-Mobile, AL

January 2024 to Present

Assistant Manager <p> As a manager my role is to ensure companies policies are followed,optimizing profits by controlling costs, hiring, training and developing new employees. Resolving customer issues to their overall satisfaction, maintaining an overall management style that follows company best practices, providing leadership and direction to all employees, ensuring product quality and availability, preparing and presenting employee reviews, working closely with the store manager to lead staff, overseeing retail inventory, assisting customers whenever necessary, organizing employee schedule, ensuring that health, safety, and security rules are followed, taking disciplinary action when necessary, ensuring a consistent standard of customer service, motivating employees and ensuring a focus on the mission, maintaining merchandise and a visual plan, Mmaintaining stores to standards, including stocking and cleaning, completing tasks assigned by the general manager accurately and efficiently, supporting store manager as needed.

• Assisted in the management of daily operations, ensuring smooth and efficient workflow

• Implemented new scheduling system that optimized staff allocation and reduced labor costs by XX%

• Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction

• Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations

• Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times

• Developed strong relationships with vendors and suppliers, negotiating favorable terms for procurement of goods

• Created training materials and conducted training sessions for new hires on company policies and procedures

• Analyzed sales data to identify trends and opportunities for improvement, implementing effective strategies accordingly

• Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies

• Implemented cost-saving measures such as energy-efficient practices or waste reduction initiatives resulting in savings of XX%

• Developed employee schedules based on business needs while optimizing staffing levels during peak hours

• Maintained accurate records of financial transactions including daily sales reports, invoices, receipts etc

• Coordinated special events or promotions within budget constraints while exceeding customer expectations

• Utilized POS systems effectively to process orders accurately while maintaining a high level of efficiency

• Increased overall store profitability by analyzing product performance data & adjusting pricing/ markdowns accordingly

• Implemented customer loyalty programs resulting in a XX% increase in repeat business

• Collaborated with the management team to develop and implement operational policies and procedures

• Managed inventory levels, ensuring adequate stock availability while minimizing excess or obsolete items

• Developed and implemented staff training programs to enhance product knowledge and improve customer service skills

• Assisted in the recruitment, selection, and onboarding of new employees, ensuring a smooth transition into the team

Complete Turn Key

Subcontractor for cleaning commercial businesses-Mobile, AL November 2018 to February 2019

As a contracted cleaner I was hired to perform general cleaning duties in private homes or public buildings, including office buildings, churches, and government buildings. Housekeeper Supervisor

Fred's Super Clean-Meridian, MS

December 2011 to January 2013

I was in charge of making sure all rooms were clean along with laundry being done correctly and put away. Any rooms that was not completed by the check list provided would have to be walked back over with the associate and done by the expectations that are set. My job is not done until everything is completed, cleaned and organized.

Zone Merchandise Supervisor

Super Walmart-Meridian, MS

2010 to 2012

As a zone supervisor my responsibility was to supervise of operational activities in accordance with departmental policies, procedures, and standards to achieve.. Bakery Department Manager

Super Walmart-Meridian, MS

2007 to 2009

As "a" bakery manager I direct and manage the activities at a bakery by overseeing the work of employees, ordering supplies, making schedules and marketing products. Along with those duties as a bakery managers I have the knowledge and skills to bake cakes, breads and pastries. Education

Business (1 year)

Meridian Community College-Meridian, MS

August 2001 to September 2003

Basic Studies (12th grade)

Meridian High School-Meridian, Al

August 1986 to May 1999

Diploma

Meridian High School

Skills

• Cash Handling

• Employment & labor law

• Hospitality

• Housekeeping Supervisor

• Interviewing

• Direct sales

• Administrative experience

• Communication skills

• Microsoft Office

• Key Holder

• Management

• Appointment scheduling

• Assistant Manager Experience

• Human resources

• Retail Management

• Hotel experience

• Recruiting

• Laundry

• Forklift

• Computer literacy

• Management Skills able to perform additional job related responsibilities, customer service experience, typing skills, computer kills, cashiering skills

• Cold calling

• Time management

• Office experience

• Commercial Cleaning

• Fast Food

• Windows

• Cleaning

• Janitorial

• Microsoft Outlook

• Customer relationship management

• Forecasting

• Outside sales

• Driving

• Data management

• Sales support

• Project management

• Customer support

• Sales

• B2B sales

• Maintenance

• Microsoft Word

• Payroll

• Conflict management

• Customer Service

• Loss Prevention

• Inventory Control

Languages

• English

Links

http://indeed.com

Certifications and Licenses

Forklift Certification

Driver's License

Additional Information

I'm able to maintain any updates in all areas. Complies with company policies, procedures, and standards of eithics all integrity by implementing related action, plans and using all policy. Makes sure work is done correctly and works on top priorities first. Makes a consistent effort to get results and meet all companys deadlines.

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