Hospitality-Driven Security and Care Professional
Resume:
Amanda Metts
Security Officer
Branson, MO *****
***********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
CNA/CMT/PCA
Pinnacle-Harrison, AR
October 2024 to Present
• Provided compassionate and personalized care to patients, ensuring their comfort and well-being
• Assisted with daily activities such as bathing, dressing, grooming, and feeding
• Monitored vital signs including blood pressure, pulse rate, temperature, and oxygen levels
• Administered medications accurately following prescribed guidelines
• Responded promptly to patient calls for assistance and provided immediate support as needed
• Ensured a clean and organized environment by regularly sanitizing patient rooms and common areas
• Assisted in transferring patients safely between beds, wheelchairs, stretchers, or other medical equipment
• Followed infection control protocols to prevent the spread of diseases within the healthcare facility
• Supported patients' emotional well-being by actively listening to their concerns and providing empathy
• Collaborated with healthcare team members to develop and implement individualized care plans
• Maintained accurate patient records and documented any changes in condition or behavior Event Security Guard
H.I.S.S.-Holiday Island, AR
May 2024 to September 2025
• Maintained a safe and secure environment for event attendees, ensuring compliance with venue policies and procedures
• Effectively communicated with event staff, law enforcement, and emergency personnel to coordinate response efforts in case of incidents or emergencies
• Monitored surveillance cameras and alarm systems to detect any suspicious activity or potential security threats
Cashier/Customer Service Representative
Macadoodles-Branson, MO
June 2023 to October 2023
• Cashier
• Performed price checks and ensured accurate pricing of products on shelves
• Assisted with inventory management by monitoring stock levels and notifying management of low inventory items
• Maintained accurate cash drawer balance by reconciling sales receipts and performing regular audits
• Handled large volumes of cash transactions accurately while maintaining a high level of attention to detail
Security Officer (Full-Time) Overnights
TASK9 Security-Springfield, MO
January 2023 to July 2023
• Conducted routine patrols of assigned areas to deter criminal activity and ensure public safety
• Responded promptly to emergency calls, assessing situations and taking appropriate action
• Investigated crimes, gathering evidence, interviewing witnesses, and making arrests when warranted
• Collaborated with other law enforcement agencies on joint operations and investigations
• Provided assistance to the public by answering questions, providing directions, and offering support during emergencies
Education
Criminal Justice/Criminology (University)
Southern New Hampshire University-Remote
February 2024 to May 2025
General Subjects (Brookwood High School)
Lilburn, GA
June 1994 to August 2019
Phlebotomy/Medical Assisting (4 years of college)
Vatterott College Springfield,MO-Remote
January 2014 to December 2015
Associate of Arts
(Ozarks Technical Community College)-Springfield, MO September 2000 to May 2005
Associate of Arts (Ozarks Technical Community College) OTC-Springfield, MO
September 2000 to May 2005
General studies ((High school diploma))
Brookwood High School-Lilburn, GA
August 1994 to June 1996
Associate's degree
Nursing Licenses
CRNA
Expires: June 2012
State: MO
Skills
• Frying
• Sanitizing surfaces
• Hotel room trash removal
• Algebra
• HIPAA
• Basic life support
• Computer skills
• Emergency management
• Sales
• Organizational skills
• Manual handling
• Home health
• Medical terminology
• Daycare
• Attention to detail
• Employee relations
• Anatomy knowledge
• Janitorial experience
• Computer operation
• Sports coaching
• Technical Proficiency
• Patrolling
• Security shift handover procedures
• Disinfection procedures
• Executive protection procedures
• Microsoft Word
• Cheerleading
• Vacuuming
• Hospitality
• Crowd control
• Cash handling
• Physical access control management
• Management
• Alarm system monitoring procedures
• Phone communication
• Childcare
• Loss prevention
• Public address systems for security
• Hotel bathroom cleaning
• Bed linen changing
• Case management
• Hotel linen replacement
• Conflict management
• Vital signs
• Business development
• Gymnastics coach/cheer coach
• Typing
• Alarm systems
• Driving
• Hotel experience
• Geometry
• Processing cash transactions
• Access control systems
• Cooking
• Collaborate with healthcare professionals
• Supervising experience
• Blood sampling
• Customer service
• Patient care
• Cleaning surfaces
• CCTV system operation (AV)
• Climbing
• Contracts
• Gymnastics
• Customer communication
• CCTV
• Surveillance
• Emergency procedures
• Dispatching
• Construction
• Company guidelines standards in production
• Heavy lifting
• Outdoor work
• Suspicious activity investigations
• Preschool experience
• Word processing
• Microsoft PowerPoint
• Microsoft Outlook
• Dusting
• Grilling
• Clear language communication
• Financial services
• Spirits experience
• Hotel bed making
• Communication skills
• Order processing
• HACCP
• Trash removal
• Lesson planning
• Hospice experience
• Hospital experience
• Customer complaint resolution
• School experience
• University experience
• Guest services
• Retail sales
• Security - Security experience (3-5 years)
• Analysis skills
• 10 key typing
• Applied behavior analysis
• Mopping
• Two-way radio communication
• Customer support
• Restroom cleaning
• Cocktail experience
• Damage investigations
• Culinary experience
• Food handling
• Kitchen experience
• Laboratory experience
• Computer literacy
• Physical security incident reporting
• CPR
• Direct support
• Intake
• Acute care
• Customer service problem-solving
• Weight handling in the workplace
• Presentation software
• Security escort duties
• Microsoft Excel
• Experience with children
• Law enforcement
• Personal training
• Microsoft Office
• English
• Cash register
• First aid
Languages
• Spanish
• English
Military Service
Branch: United States Air Force
Service Country: United States
Rank: EP4 Security Forces
June 2021 to October 2024
My grandfather served in the Air Force & the Army. My son is currently serving in the Air Force as an Military Police Officer and is also Security Forces currently stationed in South Korea prior to serving in Ramstein, Germany.
Awards
The Ms MO 2001 Bodybuilding Competition, achieved my AADegree at OTC July 2001
The Ms.Missouri Bodybuilding Show that is every summer on July 17th which usually falls on a Saturday. Hosted by Chad Nichols & KIm Chzvevsky-Nichols. (Former Miss Olympia) Certifications and Licenses
CPR Certification
Driver's License
CRNA
Certified Medication Technician
State Tested Nursing Assistant
CNA
First Aid Certification
Lifeguard Training
Certified Fitness Instructor
AED Certification
Certified Personal Trainer
Certified Protection Officer (CPO)
Food Handler Certification
Class E
Additional Information
Smart Sellers Certificate
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