Executive Administrative Leader and Entrepreneur

Lisa Luciano-Perez *************@*****.***

Buffalo NY 716-***-****

Summary:

Experienced administrative assistant with 37 years of experience working for the U.S. Treasury Department, Customs, Veterans Administration. Skilled in organizing, preparing reports, coordinating travel arrangements, business management, problem solving, payroll, collaboration, training, strong work ethic, time management, critical thinking, and fluent in English & Spanish. Also, has experience as a business owner of Lupita's Mexican Cafe & Catering and Leadership as the President of Latin American Motorcycle Association Buffalo Chapter

Experience

Administrative Assistant U.S. Treasury Department [1987-2022]

●Provided administrative support to management, including organizing and scheduling meetings and events

●Prepared reports, memos, and other documents as needed

●Coordinated travel arrangements for management, including booking flights, hotels, and ground transportation

●Managed and maintained calendars, email, and file systems

●Provided customer service and support to internal and external clients

●Utilized problem-solving and critical thinking skills to resolve issues and improve processes

●Collaborated with cross-functional teams to achieve department goals

●Provided training and mentoring to new employees

President LAMA (Latin American Motorcycle Association) 2009 - 2022

●Responsibilities : Successfully led and guided members of a motor touring group who road motorcycles throughout the United States and other countries.

●• Assisted with recruitment and safety training for new members while monitoring productivity within the association.

●* Arranged travel assignments along with my business manager and board members.

●* Attended International and National meetings to report our Chapters activities, mileage and group membership.

●* Maintained files, paperwork on a weekly basis.

●* Accepted Leadership for Lady of Harley 2012 -2015 to jump start Haley Davidson women’s touring and riding group with training, membership, activities.

Owner, Manager, Cook & Server Lupita's Mexican Cafe & Catering Buffalo, NY Business (2002 - 2008) - Catering (1996 - 2020)

●Managed day-to-day operations of the restaurant, including staffing, inventory management, and financial reporting

●Prepared and served a variety of Mexican dishes, ensuring high quality and customer satisfaction

●Coordinated catering services for events and parties

●Maintained a clean and safe working environment in compliance with health and sanitation regulations

●Utilized business management skills to increase revenue and improve efficiency

●Communicated effectively with customers in English & Spanish

●Demonstrated strong work ethic and time management skills

●Catered events up to 200 guests delivered and cooked all dishes

●Planned all meal menus with clients for special occasions.

Volunteer Work

●Successfully organized events for various non-profit organizations such as City Mission, Kids Escaping Drugs, Roswell Park, Carly's Club, Breast Cancer Awareness, and many others

Education

Business Degree

Grover Cleveland High School, Buffalo NY

[Graduation Date: 1983]

Skills

●Strong organizational and time management skills

●Experience with Microsoft Office Suite and other office equipment

●Excellent written and verbal communication skills in English & Spanish

●Strong problem-solving and critical thinking skills

●Experience in customer service and hospitality

●Experience in managing a business

●Experience in cooking and serving food

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