HR Generalist & Benefits Specialist

Annette C Henseler, S.P.H.R.

775-***-**** Cell ~ **********@*****.***

HUMAN RESOURCES PROFESSIONAL

CORE COMPETENCIES

Sr. level HR Generalist Experience Benefit Administration

Recruiting, New Hire Orientation Human Resources Management

Critical Thinking for Solutions Mergers, Acquisitions, Change Management

Payroll Processing

Microsoft Office

Employee Relations

Various HRIS and Salesforce

PROFILE

An HR Professional with an understanding of business operational processes and challenges. Highly diplomatic, excelling at communicating and building rapport with employees, managers, customers and vendors. Comfortable with change and working through ambiguity. Loyal, ethical, and reliable, with a sense of humor. PROFESSIONAL EXPERIENCE

UCP, UNITED CEREBRAL PALSY OF NEVADA - NON-PROFIT

Sparks, NV 150 Employees

HR Generalist II

February 2025 – April 2025 (Laid Off)

HR Generalist functions. Recruiting, employee relations, coordination of training and development. Back ground checks, completed employment verification and references, led new hire orientations and off boarding. Policy maintenance and revisions, benefit management, and executive support.

TRINET GLOBAL SERVICES – P.E.O.

Reno, NV – 50 to 65 Accounts Personally Managed

HRBP ANALYST II/ACCOUNT MANAGER

September 2015 – March 2020 Onsite

April 2020 – January 2024 Remote

Acted as a Sr. HR Business Partner for multiple companies through a co-employer business model. Duties included but not limited to; 1) payroll coordination – processing regularly scheduled payrolls, special payrolls, bonuses, immediate corrective action for payroll issues, final checks and the recording and/or payout of stock transactions. 2) Benefit Administration – open enrollment liaison, new hire enrollments, continuation of benefits for COBRA and approved leave of absences. Provided ongoing guidance for employees and clients with questions related to understanding their benefit plans and options. 3) Employee Relations – advised clients on best practices for resolving employee issues, created performance improvement plans, assisted with employee performance reviews, created offer and termination agreements. In addition to these tasks, I coordinated new hire orientations, created policies, worked with employees and clients providing navigation training specific to TriNet’s proprietary software, assisted with document management and employee tracking. I also worked on various project teams and community volunteer initiatives. 4) Recruiting for a wide range of positions for US clients, Canadian clients, including expatriates. INTERNATIONAL CITY MORTGAGE

Reno, NV – 250 Employees, 25 Branches

Human Resources Manager

March 2013 – September 2014

Managed current HR processes and completed generalist tasks, while creating new processes, handbook and proactively planning for projected growth. I restructured the on-boarding process and played an integral role in; software implementation, benefits negotiation/administration, recruiting and employee relations.

RAM POWER - International Geothermal Power Co.

Corporate Office, Reno, Nevada 225 Employees

Human Resources Manager

October 2009 – July 2011

A start-up company. Created HR policies/processes and completed generalist functions including; payroll, benefit coordination, employee relations, compensation review, strategic management and more. Heavy recruiting for a wide variety of positions from clerical staff, engineers, to executives and contracts positions, which also included some expatriates and visa processing. Managed a team of five and played a strategic role in multiple mergers/acquisitions including culture management and enrichment. Travel to domestic and international sites assisting with various initiatives. ORMAT TECHNOLOGIES - International Geothermal Power Producers Corporate Office, Reno, Nevada - 500 Employees - Multiple Domestic and International sites Human Resources Generalist

May 2008 – October 2009

Worked closely with the HR Manager on special projects, acting as a sounding board and liaison. First point of contact for employee relation issues. Revised/created numerous job descriptions, policies and processes. Emphasis on recruiting, attended job fairs. Developed unique approaches to recruit in less technologically advanced areas. Coordinated training and development with an emphasis on team building and safety. Liaison for college recruiting relations. Notable achievements;

• I revised the new hire orientation process, adding standardization, mentor assignments and cross functional training.

• I played an integral role in implementing new ADP module to our current payroll system. SERVER TECHNOLOGY INC. - Technology Manufacturer

Reno, Nevada 200 Employees - Headquarters and International site Privately held company

Human Resources Manager

August 2000 – April 2007

Managed completion of HR generalist functions including payroll. Negotiated benefit contracts, coordinated open enrollment and acted as employe liaison for questions regarding their plans. Main contact for employe relations, working with management and executives for quick resolutions. Assisted with employee training and tracking. Managed a small clerical staff, and coordinated a monthly manager meeting where operational topics and pertinent issues were discussed. Note: this was a start-up company with a diverse employee group that grew from 28 to 200 employees during my employment where I led the recruitment process including new hire orientation. Implementation of new/revised policies and procedures. Worked closely with Operations to create retention and reward programs. I fostered positive public relations, maximizing recruiting efforts and furthering the company brand and reputation.

EDUCATION

UNIVERSITY OF NEVADA, RENO HR MANAGEMENT CERTIFICATE SPHR CERTIFICATION HRCI 2010

MULTIPLE EDUCATIONAL SEMINARS ANNUALLY AND AS NEEDED PROFESSIONAL AND PERSONAL REFERENCES AVAILABLE UPON REQUEST

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