RESUME
John B. Heider, **** North Camino de la Codorniz, Tucson, AZ 85745. 520-***-****, *******@*******.***
Education: University of Arizona Bachelor of Arts in Anthropology, Minor in History and Art History, 1976. Some graduate level studies.
Work Experience:
Over 20 years at Treasure Chest Books and Rio Nuevo Publishers.
Responsibilities:
Included Vendor and Customer Relations, Marketing, Sales, and Purchasing Inventory.
Accomplishments:
-Negotiating more favorable terms from various vendors.
-Bringing several authors to TCB/RNP.
-Editorial Consultant.
-Trade show logistics.
-Co-op from vendors for catalog space.
-In the face of competition from other book distributors establishing TCB in the Four Corners, USA and the Navajo nation.
-Providing a reliable stream of bilingual (English/Navajo) books for select customers.
-Excellent sales of Rio Nuevo and TCB titles both on the road and telemarketing.
-Performed other duties as the need arose and or requested by management.
Customer service skills with a diverse group of clients were a tool to my success in sales. I enjoy working with people and being a positive part of their experience.
This is a partial detailing of my work experience. References available upon request. Feel free to contact me at 520-***-**** or *******@*******.*** to arrange an interview.