Food Service Supervisor with Operations Focus

GREG BAQUERO

418-***-**** ************@*****.*** Dolbeau-Mistassini, QC G8L1H4

Bringing experience in food service management with skills in customer service, inventory control, and shift

management. Strong communication and problem-solving abilities support efficient operations and team

collaboration. Capable of maintaining equipment, reducing waste, and ensuring product availability to enhance

service quality and operational success.

Skills

• Store maintenance • Waste reduction

• Inventory control and record keeping • Pre-shift walk-through

• Full service restaurant background • Labor and food cost control

• Problem-solving • Multitasking Abilities

• Food Preparation • Customer Service

• Communication • Point of Service (POS) Computer System

Experience

Fast Food Supervisor

GESTION DANO / MCDONALD'S DOLBEAU, Dolbeau-Mistassini, QC

June 2024 - Present

• Performed daily store opening and closing duties including cash handling and reconciliations.

• Monitored inventory levels to ensure product availability at all times.

• Scheduled and received deliveries and verified goods received against paperwork.

• Monitored restaurant equipment to schedule maintenance and repairs.

Food Counter Attendant

LPLM BRADETTE COMPANY / MCDONALD'S DOLBEAU-MISTASSINI, Dolbeau-Mistassini, QC

December 2022 - May 2024

• Demonstrated excellent customer service skills, including greeting customers, taking orders, and

responding to inquiries.

• Provided support to other team members during busy shifts or special events.

• Operated cash register accurately and efficiently while accepting payment from customers.

• Performed regular cleaning duties such as mopping floors and washing dishes.

• Cleaned and polished counters, shelves, walls, furniture, or equipment in food service areas or other

areas of restaurants and mop or vacuum floors.

Production Baker

GOLDEN ERA FOOD CHAIN INC. / DUNKIN' DONUTS, Cagayan de Oro City, MISAMIS ORIENTAL

May 2022 - November 2022

• Prepared doughs from scratch according to established recipes and procedures.

• Worked quickly under pressure in order to meet tight deadlines while ensuring accuracy of product

output.

• Performed daily maintenance tasks such as cleaning baking equipment, restocking ingredients, and

maintaining a clean work area.

• Operated various pieces of commercial baking equipment safely and efficiently including mixers, ovens,

proofers.

Production Team Leader

SAED INTERNATIONAL FOR ISTIGDAM AGENCY / MUSTARD BURGER, Riyadh

November 2019 - November 2021

• Managed a team of 10 employees, providing guidance on tasks, training and resolving conflicts.

• Identified staff training needs and coordinated training activities to improve job performance.

• Monitored daily operations to ensure adherence to safety protocols and quality standards.

• Communicated with production team to promote job functions, responsibilities and financial goals.

Kitchen Staff

OIRASOR MANPOWER AGENCY / SHAKEY'S PIZZA PARLOR, Iligan City

July 2017 - February 2018

• Managed time efficiently by multitasking between tasks without compromising quality of work.

• Maintained high standards of sanitation, hygiene, and safety protocols in the kitchen environment.

• Displayed effective communication skills when working with other kitchen staff members.

• Set up workstation with all needed ingredients and cooking utensils and equipment.

Education

Local Governance in Public Administration

Initao College, Jampason, Initao Misamis Oriental, 9022 Philippines

Certifications

• TESDA Provincial Training Center - Misamis • Mr. Erickson Manalo / QHSE Manager,

Oriental, Driving NC II, Poblacion, Libertad, Emergency Response and Action Plan Safety,

Misamis Oriental, 9021, 04/20/22, 05/12/22, 118 Riyadh, Riyadh, Kingdom of Saudi Arabia,

Hours 09/21/21

• Food Handler Certificate – Quebec, 2025

Languages

• French

• Cebuano Conversational

Native Adult Education Centre – Dolbeau-Mistassini,

Cebuano – First language Quebec City, QC

• English • Filipino

Conversational Fluent

Self-taught most natural and common Self-taught – most natural and common

Accomplishments

Employee of the Year 2024, McDonald's Dolbeau, Gestion Dano Company

Employee of the Month, 09/2024, McDonald's Dolbeau, Gestion Dano Company

Employee of the Month, 05/2023, McDonald's Roberval, LPLM Bradette Company

Employee of the Month, 01/2021, Mustard Burger Joint Riyadh / Riyadh Silver Trading Company Employee of

the Month, 04/2021, Mustard Burger Joint Riyadh / Riyadh Silver Trading Company

Employee of the Month, 12/2017, Shakey's Pizza Parlor / Iligan City Branch

References

References available upon request

Contact this candidate