Administrative & Data Operations Specialist
Resume:
EDUCATION
PRANOY PRASANNAKUMAR
ADMIN EXECUTIVE/TECHNICAL
SUPPORT ENGINEER
CONTACT
************@*****.***
Mumbai, India.
linkedin.com/in/pranoy-
nair
SKILLS
Time management
Multi-tasking
Communication skills.
Management skills
Master of Computer Science
2014 - 2017
2010 - 2013
Bachelor of Computer Science
English
Hindi
Marathi
Malayalam
LANGUAGES
WORK EXPERIENCE
PROFILE
Organized and detail-oriented Administrative Executive with 7.5 years of experience providing high-level support in fast-paced environments. Skilled in calendar management, meeting coordination, and maintaining confidentiality. Strong communicator with a focus on improving operational efficiency and team collaboration. Proficient in office software and data management. DY Patil College Feb 2025 - May 2025
Admin Executive
Simplilearn.com 2021 - 2024
Data Entry Executive
Proficient in ERP systems and maintaining accurate data records using Excel. Preparing and submitting reports within defined turnaround time (TAT). Managing student information on TCS iON and addressing inquiries via calls. Handling fee transactions and maintaining receipt records in coordination with the Accounts department.
Preparing academic progress and achievement reports for privileged records and analysis.
Collecting and entering data into organizational databases with accuracy and efficiency.
Reviewing records to ensure completeness, consistency, and correctness. Updating databases with new or revised information as required. Conducting comparative analysis of data from multiple sources to support administrative decision-making.
Sorting, organizing, and maintaining records for streamlined data entry and retrieval.
Mumbai University
Mumbai University
Managing medical claims and generating accurate billing records. Overseeing the end-to-end invoice process, from creation to distribution. Building and maintaining strong customer relationships through effective communication.
Accurately applying customer payments to appropriate accounts and ensuring timely invoicing.
Generating and dispatching invoices while maintaining proper financial records. Managing staff timekeeping data, processing leave records, and maintaining attendance reports.
Collecting and depositing fees/invoices while maintaining records of collections and disbursements.
Coordinating repairs and maintenance of office equipment (printers, AC, telephones, biometric systems, lighting, etc.).
Handling official emails and coordinating internal flow of information. Managing office supplies, stationery, inward/outward courier, and bill payments. Organizing and maintaining filing systems for efficient record management. Overseeing accurate data entry, storage, and management for administrative purposes.
Gebbs Healthcare Solutions 2019 - 2021
Accounts Receivable Executive
Wow Solutions and System Pvt Ltd
Service Desk Engineer
Administering and coordinating team activities while resolving operational issues. Identifying, diagnosing, and troubleshooting problems effectively. Categorizing and recording queries, ensuring timely and appropriate solutions. Monitoring issues from initiation through to successful resolution. Supporting the identification and escalation of problems to ensure smooth operations. 2017 - 2018
Troubleshooting technical issues and addressing customer queries via calls. Taking ownership of reported customer issues and ensuring timely resolution. Researching, identifying, and coordinating with teams to implement effective solutions.
Providing IT support to customers and ensuring smooth service delivery. Managing customer interactions through CRM operations and follow-ups. Impact Infotech Pvt Ltd
Technical Support Engineer
2016 - 2017
Managing office supplies, equipment, and ensuring smooth operations. Coordinating meetings, travel arrangements, and maintaining executive calendars.
Excellent verbal and written communication with internal and external stakeholders.
Prioritizing tasks and managing multiple assignments effectively. Maintaining files, records, and databases with accuracy and confidentiality. Addressing challenges quickly with practical, effective solutions. Interacting with clients and visitors professionally, ensuring a positive experience.
Assisting with project planning, timelines, and tracking progress. Handling sensitive information with discretion and professionalism. Proficient in MS Office Suite, Google Workspace, and other office tools. Organizing company events, meetings, and travel logistics. CORE COMPETENCIES
I here by declare that the informations provided in this resume are true and accurate to the best of my knowledge.
Pranoy Prasannakumar
DECLARATION
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