Senior Network Project Manager - Data Center & WAN Operations

TAPAN SHAH

DM: Network, Diploma in EC, BCA, CCNA, CCIE R&S Written

Mobile: +91-972**-***** E-mail: *********.**@*****.*** Current Location: Vadodara, Gujarat, India

Experienced and professional Network Manager with over 17 years of valuable experience in monitoring project performance to ensure company success. Highly skilled and dynamic Network Systems Analyst, bringing forth the ability to effectively manage and oversee optimal network services for organizations. Resourceful, and committed to continually advancing my knowledge of relevant technologies.

Routers: Cisco (ISR & ASR), Huawei, Juniper

Switches: Cisco (Nexus & Catalyst), D-Link, Dax, Juniper, Techroute Firewall: Cisco ASA & Cisco Firepower, Check Point Firewall, OpenBSD Firewall Load Balancer: RADWARE Alteone

Sever: Cisco UCS, Nutanix

NMS: Cisco Prime Infrastructure, Solar Winds, WhatsUP Gold, Nagios, Prtg, Scrutinizer, Zabbix Tools: Cisco Analyzer, MobaXterm, Putty, Packet Capture, IP Scanner, TFTP, WinScp Routing Protocols: BGP, OSPF, EIGRP, RIP, HSRP, VRRP, GLBP Switching Protocols: STP, PVSTP, RSTP, VLAN, VTP, VRF, VDC, VPC, LACP Network Technology: Leased Line, MPLS, DMVPN, BIA, DIA, VPN Project Management

Shouldering responsibility of undertaking activities like preparing scope statement, end-to-end project management from conceptualization and visualization to technology mapping, budgeting, resource & task scheduling and final execution of projects.

Planning, scoping, estimating, tracking and administering activities like client communication

& presentation.

Holding review meetings to monitor progress of the project as per schedule and ensuring timely

completion and delivery of the project to the client.

Interpersonal skills and experience in presenting

Negotiation skills

Problem solving and project management experience

Financial planning and budgeting experience

TAPAN SHAH

DM: Network, Diploma in EC, BCA, CCNA, CCIE R&S Written Mobile: +91-972**-***** E-mail: *********.**@*****.*** Current Location: Vadodara, Gujarat, India

Network Operations & Maintenance

Managing the configuration & maintenance of a wide range of Network equipment’s.

Troubleshooting networking problems to ensure minimum downtime & maximum availability of network.

Overseeing high uptime maintenance of the customer network; inclusive of solving problems related to

last mile & routing within and outside the network.

Preparing performance and management reports related to faults solved within SLA and its root cause analysis.

Network Provisioning

Planning & Provisioning of MPLS, Leased Line, BIA, PRI services

Ensuring end-to-end delivery of services within SLA

Managing database integrity by updating circuit details in Clarity – OSS Team Management

Creating an environment that sustains and encourages high performance; motivate team’s in optimizing their contribution levels.

Supporting field teams in problem resolutions, follow up statistical performance of newly integrated sites and submitting detail site performance report to management. As Project Manager

To maintain and responsible for Network & Security of IT Data Center / Disaster Recovery Center / Wide Area Network includes all Companies of GUVNL, MGVCL, PGVCL, UGVCL, DGVCL, GETCO & GSECL.

Coordinating with client for their upcoming network & business expansion requirement and providing end to end support for hardware installation, Configuration and till make it live (LAN

& WAN network setup with end to end solutions)

Responsible for the Implementation/Migration/up gradation of the network devices (Routers, Switches, Firewall, Load balancers) with minimum of downtime.

Co-ordinate with different teams to solve their network related technical issues.

Responsible for Operations, Maintenance, Integration, Co-ordination and troubleshooting of network devices with 99.99% network up time.

Planning & Implementing Critical Migration & Up-gradation activity with minimum impact on production environment

Responsible for Operation, Maintenance, Integration, Co-ordination and troubleshooting of network security devices.

Working on network tool for solving client’s technical issues to meet SLA. TAPAN SHAH

DM: Network, Diploma in EC, BCA, CCNA, CCIE R&S Written Mobile: +91-972**-***** E-mail: *********.**@*****.*** Current Location: Vadodara, Gujarat, India

Responsible to create Change Management Request for any network configurations changes.

Co-ordinate with ISP's, DC provider & vendors for different operational & hardware issues, trouble tickets, and follow up with them till resolution. As Sr. Network Administrator

To maintain GUVNL IT Data Center in Gujarat includes all Companies MGVCL, PGVCL, UGVCL, DGVCL, GETCO & GSECL.

Responsible for configuring, servicing and supporting of all Router/Switches.

Displays voracious appetite for knowledge and learning, as well willingness to undertake new Technologies Evaluate, recommend, design, and implement server hardware platforms, network adapters, network operating systems, backup solutions, network management systems and utilities

Monitor, diagnose and resolve complex network issues As Sr. Executive

To maintain LTE Network of Reliance Jio Infocom.

Provide L2 Support for Cisco & Samsung for RF Configuration & Maintenance. Support Field team for any outage & monthly maintenance.

Working with Wireless technology (2.3, 1.8,850 MHz band) of Samsung for LTE network.

Taking Care of RF optimization for customer complaint through Net Velocity, Xcal and other software.

New sites survey for Network optimization & planned accordingly new Tower or indoor/outdoor AP.

Maintain 99.5% Network Availability for both Wire line & RF.

Update GIS Portal for Inventory Management.

Manage HPSM portal for TT and PE to smooth operation & open visibility. As Sr. NOC Engineer

Responsible for configuring, servicing and supporting all CMTS (Cable Modem Termination System) devices necessary for the delivery of all DOCSIS based Residential and Business Class products and services. Vendors include Cisco, Arris, and Motorola.

Develop and review MOPs (Method of Procedure) and coordinate with the Network Operation Centres on all service affecting and non-service affecting maintenance activities.

Develop and maintain accurate documentation detailing the devices under the engineers control as well

their operating environment.

Participate in an “on-call” support rotation which will include 24x7 response time requirements, device and network troubleshooting, and high pressure situational control. Engineer must communicate effectively with other teams to facilitate restoration of service and inform senior management of the progress.

Assist in the creation and review of event “after action” documentation to ensure accurate and meaningful reports are created. Review all “after action" documents and implement procedures to minimize future service outages.

TAPAN SHAH

DM: Network, Diploma in EC, BCA, CCNA, CCIE R&S Written Mobile: +91-972**-***** E-mail: *********.**@*****.*** Current Location: Vadodara, Gujarat, India

As Sr. Network Engineer

Accountable for resolution of Switches/Routers assigned to Baroda circle.

Instrumental in providing online support to FEO (Field Engineers) for resolution of network faults within SLA

Pivotal in providing 24*7 network support by monitoring Access Network Switches/Routers

(Cisco c34/c35/c76, Huawei W2d)

Responsible for using Cisco AMS for alarm monitoring; created fault tickets and analysed root cause.

Shouldered responsibility of arranging Field Engineers at remote locations and coordinated with National- NOC for resolution of network faults.

Responsible for planning and provisioning last mile customer services BIA, DIA, VPN, MPLS, LL etc., provided services through equipment’s like DLCs, Switches and Routers.

Assisted in preparing Monthly Performance Reports for network and customer faults; used clarity for Database Management.

Coordinated with Field & TACNOC for clearance of alarms & network constraints to bridge the traffic requirements; Maintained data integrity in clarity-OSS by updating circuit details. Company Name Location Designation Duration

NST Pvt. Ltd. Vadodara Project Manager Sep 2020 - Till Pace Business Machines Pvt. Ltd. Vadodara Project Manager Nov 2019 – Sep- 2020

Silver Touch Technologies Ltd. Vadodara Sr. Network Administrator

Dec 2016 - Nov

2019

Reliance Jio Infocom Vadodara Sr. Executive Sep 2015 - Dec 2016

Kirti Telnet Pvt. Ltd. Vadodara Project Head - Network Dec 2013 – Sep 2015

YOU Broadband Cable India Pvt

Ltd

Vadodara Sr.NOC Engineer Jan 2013 – Dec

2013

Supreme Treves Pvt. Ltd. Vapi Sr. Network Engineer Sep 2012 – Jan 2013

SNS Technology

Vadodara Self Employed Oct 2011 – Sep

2012

Reliance Communications Vadodara Network Engineer Dec 2007 – Oct 2011

TAPAN SHAH

DM: Network, Diploma in EC, BCA, CCNA, CCIE R&S Written Mobile: +91-972**-***** E-mail: *********.**@*****.*** Current Location: Vadodara, Gujarat, India

Gujarat Online Ltd Godhra Network Engineer Jul 2006 – Dec 2007

BCA (Distance) Completed from Madurai Kamraj University, Vadodara in 2011.

Diploma in Electronics & Communication from Gandhinagar, TEB in 2006.

Cisco Certified Network Associate (CCNA) Certified in 2007.

CCIE (Routing & Switching) Written Certified 2013.

Core architectural Design of Metro Ethernet Network with CISCO (C7609, C3750, C3500 & C3400)

MEN architecture and Services

Function of UTStarcom AN2000 DLC equipment and its NMS Inetman

Basic of Transport and SDH technology

Spare management in SAP

Six Month Training in Gujarat State Wide Area Network (GSWAN) in the Last SEM. of Diploma Electronics & Communication.

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