Multispecialty Administrative Assistant with Leadership
Resume:
Samantha Stanley Osa
Receptionist
San Antonio, TX 78218
*****************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Nail Technician
Star nails and spa-San Antonio, TX
November 2003 to Present
Managed and operated a Nail Maintained inventory and ordered supplies when needed.
Interviewed and hired all staff. Trained and managed nail tech staff and
achieved significant improvements in their productivity.
Supervised employees, scheduled work hours resolved conflicts and
determined salaries.
Developed and implemented bookkeeping system.
Responsible for planning and execution of service plan to insure that all
health code compliances were completed.
Successfully handled customer relations with a diverse population of
clients.
So
Production Worker/Assistant
DPT Laboratories (VIP staffing agency-San Antonio, TX
January 2008 to November 2010
• Operates packaging equipment in accordance with established safety rules and regulations. • Maintains
packaging area in compliance with good housekeeping standards.
• Visually inspects and monitors the product to meet quality compliance during line operation. • Packs
miscellaneous products into displays or promotional shippers.
• Follows all safety procedures and rules as described in SOP's and training provided.
• Within area of responsibility, understand and comply with all safety, environmental and quality practices and
procedures as outlined in organizational/departmental guidelines and SOPs as well as applicable federal, state and
local regulations.
• Perform other duties as assigned.
Receptionist
Omega Group International-San Antonio, TX
August 1999 to February 2000
Responsible for answering incoming calls utilizing a 21-line phone system and assisting customers. Processed
and managed incoming and outgoing mail and packages.
Maintained office logs for all International visitors to the travel agency and call center.
Coordinated and administered conference room schedule for staff meetings and special events.
Performed general administrative duties, which includes maintaining corporate word documents and Excel files,
filing, faxing, and copying.
Coordinated and administered the remodeling of the corporate office in San Antonio, Texas. Performed
Company Bank deposits.
Communicated well with a diversity staff team build on English, Spanish Chinese, and Indian speaking personnel.
Communicated well with building owners for security and maintenance issues.
Nail Technician
Shear Perfection-San Antonio, TX
August 1996 to September 1997
Responsible for setting appointments and performing Nail Enhancements, Manicures and Pedicures.
Assisted Management in planning and execution of service plan to insure that all health code compliances were
completed.
Successfully handled customer relations with a diverse population of clients. Sold beauty products to clients
Owner/Nail Technician
A Touch of Nails-San Antonio, TX
January 1994 to July 1996
Managed and operated a Nail Salon.
Maintained inventory and ordered supplies when needed.
Interviewed and hired all staff. Trained and managed nail tech staff and achieved significant improvements in their
productivity.
Supervised employees, scheduled work hours resolved conflicts and determined salaries. Developed
and implemented bookkeeping system.
Selena Etc. San Antonio, Texas
Nail Technician
Selena etc.-San Antonio, TX
April 1992 to March 1993
Responsible for setting appointments and performing Nail Enhancements, Manicures and Pedicures.
Assisted Management in planning and execution of service plan to insure that all health code compliances were
completed.
Successfully handled customer relations with a diverse population of clients.
Sold beauty products to clients.
Communications/Operator
Super Kmart-San Antonio, TX
January 1991 to December 1991
Served as communication representative for Kmart, including all inbound phone calls.
Contributed to all aspects of internal communication at store.
Demonstrated skillful communication at store.
Executed daily operations of internal store communication.
Education
Certificate
Palo Alto College-San Antonio, TX
1999
High school diploma or GED
Skills
• Retail sales (10+ years)
• Accounting
• Personal assistant experience •
Classroom experience
• 24/7 scheduling
• Phone etiquette (10+ years) •
Remodeling
• Office experience
• Data collection
• Microsoft Office
• Project coordination
• Communication skills (10+ years) •
Leadership
• Interviewing
• Computer skills (10+ years) •
Administrative experience
• Computer operation
• Microsoft Outlook
• Upselling (10+ years)
• Multilingual
• Sterilization
• Receptionist
• Team management
• Bookkeeping
• Microsoft Excel
• Typing
• Nail care
• Home & community care experience •
Organizational skills (10+ years) •
Customer service
• Office Administration
• Management
• Store management (10+ years)
• Filing
• Personal Assistant Experience
• Client interaction via phone calls •
Accounts Payable
• Task prioritization
• GPS
• English
• Conflict Management
• Mobile devices
• Assistant manager experience (10+ years) •
Time Management
• QuickBooks
• Accounts Receivable
• Detailing
• Microsoft Word
• Billing
• Payroll
• Home health
• Data Entry
• Human Resources
• Scheduling
• Guest services
• Travel planning
Languages
• Spanish
Certifications and Licenses
Nail Technician License
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