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Versatile Customer Service and Operations Professional

Location:
Mesa, AZ, 85213
Posted:
December 02, 2025

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Resume:

Kimberly Stanford

Mesa, AZ *****

*************************@***********.***

+1-520-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Quick Lube Technician/lot attendant

Quick N Clean Car Wash-Gold Canyon, AZ

August 2023 to Present

1. Work under hoods in the shop

2. Check tires

3. Greet customers and enter in wash info

4. Assist with getting customers on the track and safely moving forward Front Desk Agent/Night Auditor

Green Tree Inn & Suites-Florence, AZ

February 2021 to December 2023

1. Answer and direct phone calls

2. Checking guests in/out

3. Monitor all cash handling procedures and transmit reports regarding financial information 4. Welcoming guests with a warm friendly greeting

Lot Attendant

Quick and Clean Car Wash-Gold Canyon, AZ

September 2020 to February 2022

1. Customer service

2. Putting in correct wash info

3. Taking customer payments

4. Guiding car into car wash

5. Check fluids under hood

6. Checking/inflating tires

Stay at Home Grandmother

Taylor Johnson-Florence, AZ

August 2016 to August 2020

1. Took care of my grandson.

2. Fed him, changed his diapers

3. Taught him things like colors and names of different objects. Administrative Assistant/Laborer

C&C Landscapes and Design-Santan, AZ

April 2016 to June 2018

1. Office: I answer phones and draw up estimates, I handled cash and made deposits. When needed I would sometimes hold the interviews for the landscapers and help them with the new hire packets. 2. Fieldwork: I would go out to the sites and take measurements, as well as mowing, trimming and planting.

Customer Service Representative

Dollar General-Florence, AZ

November 2015 to May 2016

1. Ran cash register

2. stocked shelves

3. kept store clean.

Medical Assistant

Florence Clinic-Florence, AZ

November 2009 to July 2012

1. Front office: I answered phones, scheduled appointments, and took payments. I also would do referrals and check insurances and I would also collect on past due balances. 2. Back office: I would draw labs and get them ready for the carriers to pick up, I would also do in house labs such as PT/INR, UA dips and checking iron and blood sugar. I would also check patients vital signs and get case history. Also would do EKG's, spirometer tests and eye exams if the physician requested such tests.

Volunteer Firefighter/First Responder

Florence Fire department-Florence, AZ

September 2003 to May 2005

On call for structure fires, wildland fires and any other emergency calls. Performed testing on hoses knowledgeable about loading hose and unloading.

Education

Certificate in Medical Assistant

Everest College - Gilbert, AZ

January 2009 to October 2009

Skills

• 65+ WPM (10+ years)

• Excel

• Front Desk

• Administrative Support

• Cash Handling

• Microsoft office (10+ years)

• Driving

• Night Audit

• Data Entry

• Customer service

• Front desk

• Organizational skills

• Communication skills

• Cash handling

• Cash register

• Windows

• Adobe Acrobat

• Microsoft Excel

• Microsoft Outlook

• Math

• Data collection

• Typing

• Clerical experience

• Administrative experience

• Microsoft Office

• Time management

• automotive experience

• Mechanical knowledge

• Automotive service

• Automotive repair

• Cleaning

• Meal preparation

• Sales

• English

• Office experience

• Multi-line phone systems

• Patient observation

Certifications and Licenses

Driver's License

CPR Certification



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