Professional Experience-Focused Resume Summary

EDUCATION

High School Diploma – Porter High School, TX – May 2024

Bachelor’s Degree – Lone Star College, Kingwood, TX – May 2027 (Expected Graduation)

CERTIFICATIONS AND LICENSES

Texas Driver’s License (TXDL)

SKILLS

Data Entry Supervision/Management Telecoms Social Work Case Management Customer Service Reception

WORK EXPERIENCE

OY Follow-up Specialist –HAAM Ministries, Humble, TX · March 2025 - Current

●Responsibilities include: Build career/educational plan with clients; data entry on numerous databases; overseeing timesheets/payroll entry; conducting in-person office appointments; case-by-case client management; maintaining job contacts and local resources; receptionist work when necessary

Lead Cook (Back of House) – Teriyaki Madness, Kingwood, TX · December 2024 – February 2025

●Responsibilities include: Preparing kitchen during the morning and afternoon; tracking order volume; establishing food preparation standards; performing food quality assurance checks; training and leading new kitchen staff; maintaining kitchen cleanliness

Sales Representative – Ark Business Development, Inc., Houston, TX · May 2024 – August 2024

●Responsibilities include: Providing professional customer service; building rapport with clients; exceeding product sales quotas; attending in-person team meetings; commuting to multiple sales locations

Manager – Marble Slab Creamery, Kingwood, TX · March 2022 – August 2022

●Responsibilities include: Opening and closing store during shifts; training and supervising new staff members; providing customer service to clients; using POS systems; maintaining store cleanliness, sanitation, and health codes

Car Wash Attendant/Detailer – Pirates Cove Car Wash, Kingwood, TX · January 2021 – January 2022

●Responsibilities include: Preparing cars for detailing, maintaining workplace organization; providing customer service to clients; offering valet services for clients purchasing a wash; training new location staff; preparing wash in the morning and evening