Inside Sales & Customer Support Specialist
Resume:
Roderick Hipol
Customer Service/Inside Sales Rep
GOAL: To obtain a position as an
Inside Sales Representative.
Assist in expanding the territory
and consumer base. Develop sales
strategy, produce leads, and keep
in touch with both existing and
potential customers.
Experience Education
INSIDE SALES SPECIALIST
EASTMAN CHEMICAL COMPANY • 2021 - JUNE 2025
• Oversee client purchase orders, including order entry for billing, as well as client requests, questions, grievances, and entry
• Inventory and consumer demand analysis.
• Assist customers by collaborating with sales.
• Report customer information and maintain customer records.
• Establish connections with internal partners and customers.
• Encourage collaboration.
• Assist coworkers as necessary.
WAREHOUSE SUPERVISOR
EASTMAN CHEMICAL COMPANY • 2006 - 2021
• Every day, process and get orders ready for shipping.
• In charge of keeping all film and other supplies stocked.
• Assist with orders for will calls.
• Carry out and assist with the yearly inventory procedure.
• Developed a SOP to ensure the smooth operation of the CADC warehouse following the merger of Llumar and
SunTek
• Traveled to Canada to help with Llumar and SunTek's merger
CUSTOMER SERVICE REPRESENTATIVE
EASTMAN CHEMICAL DBA CP FILMS INC • 2003 - 2006
• Answer incoming calls and deal with warranties,
refunds, and transactions. stored data in
accordance with modifications to the product.
The customer was serviced and supported in 13
states.
ASSOCIATES DEGREE - SCIENCE
• JUNE 2004 •
ITT TECHNICAL INSTITUTE
Computer Network Systems
HIGH SCHOOL DIPLOMA
• JUNE 1992 •
LOS ANGELES HIGH SCHOOL
Skills
• Accomplished professional with
background in Operations and
Customer Service.
• Outstanding time-management
and organizing abilities.
• The capacity to successfully
multitask and exercise initiative.
• Advanced proficiency with SAP,
Microsoft Word, Excel, Outlook,
and Salesforce
Contact
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