Entry-Level Care & Support Professional
Resume:
Tristan Phang
Long Beach, CA *****
******************@*****.***
Professional Summary
Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Skills
• Communication
• Leadership
• Time Management
• Trustworthy
• Dependable
• Attention to detail
Authorized to work in the US for any employer
Work Experience
Direct Care Worker (DCW)
Diamondale Adolescent Care Facility-Long Beach, CA August 2025 to Present
As a direct care worker for children within a Short-Term Residential Treatment Program (STRTP) and mental health, my role typically involves the following: 1. Supportive Care: Providing compassionate and individualized support to children with mental health challenges. This may include assisting with daily living activities, offering emotional support, promoting positive social interactions, and creating a nurturing environment that fosters their emotional and psychological well-being.
2. Behavioral Management: Implementing behavioral interventions and therapeutic techniques to help children manage their emotions and behaviors. This involves observing and documenting behavioral changes, helping children develop coping strategies, and working in collaboration with mental health professionals to design tailored interventions.
3. Crisis Intervention: Responding to challenging situations and behavioral crises with calmness and professionalism. This includes de-escalating conflicts, ensuring the safety and well-being of all children, and following established protocols for crisis management. 4. Encouraging Life Skills: Facilitating activities that promote the development of essential life skills, such as communication, problem-solving, and self-care. You may lead group activities and workshops that enhance these skills in a supportive setting.
5. Collaboration and Communication: Collaborating with a multidisciplinary team, including therapists, social workers, and educators, to create and implement comprehensive care plans tailored to each child's unique needs. Regular communication with family members and caregivers is also important to ensure continuity of care and support.
Mental Health Worker
College Hospital Cerritos-Cerritos, CA
March 2025 to Present
Compassionate and skilled mental health professional with experience providing support and care to individuals experiencing mental health challenges. Proficient in implementing therapeutic techniques, conducting assessments, and facilitating individual and group counseling sessions. Strong capability in crisis intervention and creating personalized care plans to promote client well-being and recovery. Excellent communication, collaboration, and empathetic listening skills, committed to fostering a safe and supportive environment for clients.
Non-Emergency Medical Transport Driver
Medik Care Non-Emergency-Anaheim, CA
September 2024 to Present
Delivery Driver
LINKED LOGISTICS SERVICES LLC-Cypress, CA
April 2024 to June 2024
Nurse Assistant
Rio Hondo Subacute and Nursing Center-Montebello, CA January 2024 to June 2024
• Help patients use the bathroom
• Clean and bathe patients or residents
• Maintain patients’ hygiene and change bedding
• Turn, reposition and move patients between wheelchairs, seats and beds
• Serve meals and help patients eat their food
• Measure vital signs like blood pressure and temperature
• Listen to patients regarding any health concerns they might have and report details to a Registered Nurse or Doctor
Unloader/Sorter/Load
UPS-Cerritos, CA
June 2023 to January 2024
Banquet Chef
Dave & Buster's-Long Beach, CA
September 2022 to November 2023
Dave and Buster Long Beach, CA
Banquet Chef
09/2022 - Current
• Collaborated with department staff to prepare food items in accordance with recipes and standards for events.
• Directed presentation and portioning of food for banquet functions.
• Stored raw foods and prepared items according to proper safe handling requirements and health code standards.
• Completed opening and closing duties to facilitate business operations.
• Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
• Upheld company standards and compliance requirements for operations.
• Supervised and led employees to maintain productivity and customer service levels.
• Complied with company safety procedures, policies and regulations to promote safe working environment.
• Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
• Communicated with servers on timing of completed dishes and menu offerings to expedite food delivery.
• Maintained strict standards for portion sizes and inventory management to consistently meet budget targets.
Fry Cook
Fire Bird-Bixby Knolls, CA
October 2021 to March 2022
Fire Birds Bixby Knolls, CA
Fry Cook
10/2021 - 03/2022
• Operated fryers and grills according to instructions to maintain safety and food quality.
• Restocked and rotated food products using first-in, first-out method.
• Handled waste management duties by properly and safely disposing of all trash at end of shift.
• Labeled and dated food products for safety.
• Collaborated with team members to promote consistent workflows and deliver food orders on time. Line Cook
BJ'S Restaurant & Brewhouse-Huntington Beach, CA
September 2020 to November 2021
BJ's Restaurant & Brewhouse Huntington Beach, CA Line Cook
09/2020 - 11/2021
• Cooked multiple orders simultaneously during busy periods.
• Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
• Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
• Followed proper food handling methods and maintained correct temperature of food products.
• Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
• Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
Warehouse Worker
Via Trading Corporation-Lynwood, CA
March 2016 to May 2016
via trading corporation Lynwood, CA
Warehouse Worker
03/2016 - 05/2016
• Prepared and completed warehouse orders for delivery or pickup according to schedule.
• Used pallet jacks to move items to and from warehouse locations.
• Moved large and bulky items manually or with pallet jacks or forklifts.
• Monitored work areas for cleanliness and functionality and removed obstacles for safety.
• Examined packages and goods for damage and notified vendors of replacement needs.
• Received deliveries, scanned packages and updated orders in internal database. Education
HVAC (Trade school)
UEI-Garden Grove, CA
July 2024 to Present
Skills
• Kitchen Management Experience
• Senior care (3 years)
• RF scanner
• Warehouse experience
• Dementia care
• Cooking
• Caregiving (3 years)
• Working with people with autism
• Food industry
• Stocking
• Driving
• Food Safety
• Cleaning Experience
• Kitchen Experience
• Food handling
• Hoyer lift
• Customer service
• Food Handling
• Load & unload
• Heavy lifting
• Working with people with developmental disabilities
• Nursing
• English
• Home care (3 years)
• Packaging
• Basic math
• Communication skills
• Food Service
• Experience with children
• Medical transportation experience
• Food Preparation
• Childcare
• Delivery driver experience
• Oil change
• Van driver
• Box truck
• Supervising experience
Certifications and Licenses
R-410A
Present
EPA UNIVERSAL
Present
EPA Universal Certification
July 2025 to Present
low gwp
R410a
EPA Certification
Non-CDL Class C
Driver's License
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