Customer Service Front Desk Specialist
Resume:
Karen Smiley
Chandler, AZ *****
**********@*****.***
Professional Summary
Living in Chandler since 5/2021 Started working at a Solar company called Fusion Power in July, 2021 in the call center. After 3 months I took over the customer service manager position. Along with speaking to customers, I have set appointments for the sales representatives. Enjoyed learning about solar, and ready to move on to a different company working as a customer service front desk receptionist. Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist
Mosaic Gardens Memory Care At Chandler-Chandler, AZ May 2023 to Present
Welcoming residents family members and checking in outside agencies. Directing and answering daily phone calls to care staff, managers and residents. Concierge
Clarendale of Chandler-Chandler, AZ
October 2022 to April 2023
Worked as concierge helping residents with everyday questions and needs. Also, meeting and greeting potential residents and their families, as well as answering multiple phone lines for residents, upper management and care nurses.
Job Coach
Millarrich-Ashland City, TN
April 2020 to May 2021
Job coach for people with disabilities.
Customer Service
Chick-fil-A, Inc.-Lebanon, TN
March 2016 to March 2020
Dining room attendant, and also front counter cashier and order filler. Office Manager
Tranagent-Old Hickory, TN
October 2001 to November 2013
Office organizer, including sales generating and book keeping using quick books software program. Office Manager
Compu-Trend Integrators-Hendersonville, TN
April 1996 to October 2011
Sales lead generating, book keeping and all office day to day operations. Education
High school diploma
Saint Cloud High School-Saint Cloud, FL
March 1979 to May 1979
Skills
• Autism Experience
• Cashiering (8 years)
• Bookkeeping
• English
• Developmental Disabilities Experience
• Communication skills (8 years)
• Restaurant experience
• Cash Handling
• QuickBooks
• Microsoft Office
• Customer service
• Office Management
• Cleaning Experience
• Food Service
Additional Information
Just moved to the Chandler, AZ area. I have childhood friends here as well as my sister and brother in law in Scottsdale. Looking to start a new, fresh and exciting future here working with a company that I can grow and become involved with.
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