Customers Service Representative

Latanya R. Richardson *** Torrano Ave, #**, Hayward, CA 94541

510-***-**** *******************@*****.***

A certified Office Assistant with over 10+ years of experience in the Hospitality Field. I am reliable, trustworthy, and efficient. I am a team player and work well in any atmosphere. I am a leader with the ability to communicate well, both written and verbal. My skill set will prove me to be a strong candidate for this position.

Skills & Highlights

Problem Solving > Night Auditing

Hard Working > Event Booking

Reliable > Front Desk Management

Customer Satisfaction > Receptionist

Payroll > Excel, Outlook, Spreadsheet

Multi- Phone-line System > Law Records

Data Entry > Oral & Written Communication Skills

2 years in House Cleaning > Copying, Faxing, Typing 45 wpm

Laundry & Housekeeping > Billing, Cashier

Education

2013 Marinello School of Beauty Cosmetology Hayward, CA

2006 Contra Costa College Business Office Technology San Pablo, CA

1998 Fred Acosta Job Corps Office Assistant Tucson, AZ

1997 John F. Kennedy High School General Studies Richmond, CA

Employment History

UC Berkeley

Dining hall/Cashier 08/24 to Present

Greetings, students and staff making sure all Meal plans are correct handling ATM and Credit.

San Pablo Lytton Casino

Cashier/Customer Service. 10/23 to 07/23

Welcoming customers to the snack area. Prep cooking, ATM hadling credit card handling restocking.

Target

Cashier /Customer Service Associate 08/21 to 03/23

Giving the customer a pleasant experience teaching the customer about the reward program and the savings they will get by applying for the red card.

California Budget Finance - Hayward, CA 4/17 to12/17 Customer Service Representative

Responsible for cashing checks, payday loans, title loans, signature loans,

Western Union, and money orders.

Buffalo Wild Wings – Union City, CA 4/16 to 3/17

Server

Responsible for greeting customer and taking orders.

Homeroom - Oakland, CA 9/15 to 3/16

Server/Cashier

Responsible for greeting customer and taking orders.

JCPENNEY'S SALON - Hayward, CA 6/14 to 7/15

Hair Stylist

Responsible for greeting customers. Making reservation customer consultation inventory

and cashier phone and data entry.

EXTENDED STAY AMERICA - Alameda, CA 2/13 to 5/14

Night Laundry

Responsible for laundry for all rooms checking in and out guest making reservation and

layout the continent breakfast.

MCDONALD'S - San Leandro, CA 1/11 to 12/13

Cashier

Working the drive- thru taking orders and ensuring health and safety codes were met.

THE HAPPY HOUND - Los Gatos, CA 4/07 to 9/10

Cashier: (Responsible for greeting customer and taking orders.)

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