Administrative Professional with 30+ Years Experience

MANDY VERSTER

Houston/Galveston/Conroe, Texas 936-***-**** *****.*******@*****.*** LinkedIn

As an administrative professional with over 30 years in the industry, I recently relocated from South Africa to the USA (require no sponsorship/ have U.S. Work Authorization) and am looking to apply my current skill set to an Executive Assistant, Front Desk Associate or Retail Sales position. My experience has equipped me with great organisation and people skills that I look forward to contributing to any company from day 1. My love and compassion for animals has allowed me to dedicate time to caring for dogs at my local animal shelter.

Professional/Volunteer Experience

Montgomery County Animal Shelter Conroe, Texas June 2024 - Present Dog Walker - Volunteer (~20 hours completed)

● Completed comprehensive orientation (~8 hours) and training on dog walking techniques/methods to comply with local, County and Shelter rules and regulations

● Exhibit strength, balance and stamina to safely care for and walk various dog breeds/sizes twice per week Casa Mia South Africa 2022 - 2023

Co-Owner

● Supported the operations, technology, infrastructure, staffing, marketing/advertising, and management initiatives for a newly formed food and beverage restaurant with 2 other members

● Interacted daily with customers, staff, local businesses and quickly resolved customer complaints or issues professionally Intertek Bapsfontein South Africa 2014 - 2021

Senior Administrator

● Correspond with clients via written and verbal communication with a sense of urgency and compassion, handling any customer needs or concerns promptly

● Review accounts receivable, accounts payable and reconciled credit card expenses, issue receipts and POs, verify credit cards and generate and send invoices

● Set up and register new customers in the system ensuring correct data and payment terms captured while simultaneously performing collection of overdue debts, tracking orders and review monthly transactions NCP Chlorchem (Pty) Ltd South Africa 1997 - 2008 Secretary to Procurement Department

● Responsible for general department admin duties such as meeting minutes, general typing, accurately filing documents and discreetly managed calendar appointment and scheduling of meetings based on current priorities/initiatives

● Answered and managed telephone calls (15+/per day) in a friendly manner while accurately taking and relaying messages

● Handled all domestic and international travel reservations/coordination, always looking for most cost effective/logistical friendly options

Kelly Girl South Africa 1995 - 1996

Secretary to various companies (Contract /Temporary work)

● Performed general secretarial duties such as answering/managing telephones, written/email correspondence, filing as needed and scheduling of internal, external and cross functional department meetings Ellenby Motors South Africa 1989 - 1993

Data Capturer / Switchboard

● Compile month end reports, manage switchboard, conduct creditors reconciliations and capture payments EDUCATION, CERTIFICATIONS, TRAINING

● Personal Assistant Diploma Quest Computer Skills Centre 2008

● Graduated Birchleigh High School, South Africa 1986 Proficient in Microsoft Suite

Bilingual: Fluent in English and Afrikaans

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